"Access Denied" After Unlocking Workstation When Network Is Disconnected

View products that this article applies to.

This article was previously published under Q266684

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SYMPTOMS

After you unlock a workstation with the network disconnected, "Access denied" error messages or other program error messages may occur after about five minutes.

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The security subsystem erroneously removes a cached security ID (SID) entry. Because the computer is disconnected from the network, the entry cannot be reloaded. This causes some security calls not to work.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date      Time   Version        Size     File name
   ---------------------------------------------------
   10/17/00  5:36p  5.0.2195.2467  493,328  Lsasrv.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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