Issues after restoring a Configuration Manager 2007 site server from a 32-bit to 64-bit operating system

Article ID: 2667543 - View products that this article applies to.
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Summary

Microsoft supports the use of the Site Repair Wizard to restore a System Center Configuration Manager 2007 site server from a 32-bit Operating System to a 64-bit Operating System as noted in the article About the Site Repair Wizard (http://technet.microsoft.com/en-us/library/bb680393.aspx). However, there are two possible issues that may occur on a site server restored in this manner. These issues will only occur if the site server was originally installed to the default \Program Files\Microsoft Configuration Manager directory on the 32-bit Operating System.

More Information

Issue 1: Hotfixes, Service Packs, R-releases fail to install.  Windows Installer (.MSI) based packages will redirect the TARGETDIR property from \Program Files\Microsoft Configuration Manager\ to \Program Files (x86)\Microsoft Configuration Manager\ on the 64-bit Operating System. As the site server is installed to \Program Files the patch or update will fail.
 
Resolution
Use the mklink command line tool to temporarily redirect the installation folder:
 
mklink /D "C:\Program Files (x86)\Microsoft Configuration Manager" "C:\Program Files\Microsoft Configuration Manager"
 
Once the symbolic link is created, the hotfix or update installation will run without error.  After the installation is complete, the link should be removed using rmdir:
 
rmdir "C:\Program Files (x86)\Microsoft Configuration Manager"
 
Issue 2: On System Center Configuration Manager 2007 R3 Site Servers with a Reporting Services Point installed, the Reporting Services node of the Administrator Console will fail to load. The following error can be seen in the adminui.log:

System.InvalidCastException\r\n[A]Microsoft.ConfigurationManagement.Reporting.Internal.Proxy.CatalogItem[] cannot be cast to [B]Microsoft.ConfigurationManagement.Reporting.Internal.Proxy.CatalogItem[]. Type A originates from 'Microsoft.ConfigurationManagement.Reporting, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' in the context 'Default' at location 'C:\Program Files\Microsoft Configuration Manager\AdminUI\bin\Microsoft.ConfigurationManagement.Reporting.dll'. Type B originates from 'Microsoft.ConfigurationManagement.Reporting, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' in the context 'LoadFrom' at location 'C:\Program Files (x86)\Microsoft Configuration Manager\AdminUI\bin\Microsoft.ConfigurationManagement.Reporting.dll'.\r\n at Microsoft.ConfigurationManagement.Reporting.Internal.Proxy.ReportingService2005.ListChildren(String Item, Boolean Recursive)
 
This occurs when R3 has been installed after using the Site Repair Wizard to move from a 32-bit to 64-bit Operating System, and after using the mklink resolution noted previously.
 
Resolution
Edit the registry to set the R3 Assembly Search Path value to C:\Program Files\Microsoft Configuration Manager\AdminUI\bin\Microsoft.ConfigurationManagement.Reporting.dll in the following location:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ConfigMgr\AdminUI\QueryProcessors\SRS\Assembly Path
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2667543 - Last Review: January 24, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
  • Microsoft System Center Configuration Manager 2007 R2
  • Microsoft System Center Configuration Manager 2007 R3
  • Microsoft System Center Configuration Manager 2007 Service Pack 1
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
KB2667543

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