SMS: The Package Source Is Removed from Package Properties

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Article ID: 266759 - View products that this article applies to.
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SYMPTOMS

When you use Microsoft Systems Management Server (SMS) version 1.2, the package source for your packages may disappear which can prevent you from distributing packages. If you retype the package source data, your computer system periodically removes it.

CAUSE

This behavior is caused by Application Manager.

WORKAROUND

To work around this behavior, quit the SMS Executive service, and then rename the Appmgr.dll file to the Appmgr.old file. Then restart the SMS Executive service. While Application Manager is disabled, it cannot blank out the package source entry and you can investigate which address is causing the problem.

To locate the problem address, perform either of the following two methods:
  • In SMS Administrator, view the site properties of the site that has the problem, and then click Addresses. Examine the list of addresses and locate the address of a child site which contains the primary site's server name. -or-

  • Open the Sitectrl.ct0 file from \Sms\Site.srv\Sitecfg.box, in Microsoft Windows Notepad, and examine the list of addresses and locate the address of a child site which contains the primary site's server name. For example:
    Primary site: Smsprimary Sitecode: SCF
    Secondary site: Smssecondary Sitecode: PJF
    The problem occurs when the address for the PJF site at the primary site is defined as '\\Smsprimary\SMS_SITE', instead of the correct setting of '\\Smssecondary\SMS_SITE'.
When the problem address (or addresses) are corrected, you can quit the SMS Executive service, rename the Appmgr.old file to the Appmgr.dll file, and then restart the SMS Executive service.

MORE INFORMATION

Application Manager replicates the package properties data from parent to child.

A normal process for the packages created at the parent site involves Application Manager blanking the package source on a child site, and then replacing it with "Use Compressed Copy". The source is located on the parent, not the child. If an address is incorrectly configured, for example, the address to a child site lists the server name of the parent, Application Manager activates, causing it to blank the property on itself.

Properties

Article ID: 266759 - Last Review: October 20, 2013 - Revision: 2.2
APPLIES TO
  • Microsoft Systems Management Server 2.0 Standard Edition
  • Microsoft Systems Management Server 1.2 Standard Edition
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