You cannot set the "Country/region" attribute of a user mailbox to "Curaçao," "Bonaire, Sint Eustatius and Saba," or "Sint Maarten (Dutch part)" by using the Exchange Management Console on an Exchange Server 2007 server

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Article ID: 2667912 - View products that this article applies to.
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SYMPTOMS

On a Microsoft Exchange Server 2007 server that is running Windows Server 2008 or Windows Server 2008 R2 and has hotfix 2604521 installed, one of the following scenarios occurs.

Scenario 1
You try to use Exchange Management Console to set the Country/region attribute of a user mailbox to one of the following three countries or regions:
  • Curaçao
  • Bonaire, Sint Eustatius and Saba
  • Sint Maarten (Dutch part)
In this situation, the country options are not displayed.

Scenario 2
 Consider the following scenario:
  • You have hotfix 2607863 installed on the Exchange Server 2007 server.
  • You use the Active Directory Users and Computers MMC snap-in to set the Country/region attribute of a user account to one of the following three countries or regions:
    • Curaçao
    • Bonaire, Sint Eustatius and Saba
    • Sint Maarten (Dutch part)
  • You try to use Exchange Management Console to view the Country/region attribute of the user mailbox.
In this scenario, you receive the following error message:

The properties on %useraccount% have invalid data. If you click 'OK', default values will be used instead and will be saved if you do not change them before hitting 'Apply' or 'OK' on the property page. If you click 'Cancel' the object will be displayed read-only and corrupted values will be retained. The following values have invalid data: CountryOrRegion

CAUSE

This issue occurs because Exchange Server 2007 does not handle the new countries or regions correctly.

RESOLUTION

To resolve this issue, install the following update rollup:

2608656Description of Update Rollup 6 for Exchange Server 2007 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:  
2604521 You cannot set the "Country/region" attribute of a user account to "Curaçao," "Bonaire, Sint Eustatius and Saba," or "Sint Maarten (Dutch part)" in Windows Vista or in Windows Server 2008
2607863 You cannot set the "Country/region" attribute of a user account to "Curaçao," "Bonaire, Sint Eustatius and Saba," or "Sint Maarten (Dutch part)" in Windows Vista or in Windows Server 2008

Properties

Article ID: 2667912 - Last Review: March 14, 2012 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew KB2667912

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