[SDP 3][e09cf338-24ca-48d6-b446-7afc623d8ecb] Internet Explorer WPAD Diagnostic – All versions

Article ID: 2668985 - View products that this article applies to.
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SUMMARY

The Internet Explorer WPAD Diagnostic was designed to reset and collect data related to Internet Explorer’s Automatically Detect Settings activity used to troubleshoot Internet Explorer connectivity issues related to Proxy Automatic Discovery.

MORE INFORMATION

This article describes the actions that may occur and the information that may be collected from a machine when running Internet Explorer WPAD Data Collection.

Internet Explorer WPAD Data Collection will perform the following:

·          Prompt to choose the affected user

·          Prompt for user credentials

·          Clear Temporary Internet Files on IE7+, delete .pac/.dat files on IE6

·          Start network trace (netsh for Win7/2k8r2, nmcap for Vista/2k8, netcap for XP 2k3)

NOTE: Will prompt and open browser to NM3.4 download on Vista / 2k8 if not already installed.

·          Prompt that includes information on the deletion of the contents of IE’s Connections registry keys

·          Save connections keys to user’s desktop

·          Delete HKLM/HKCU/ and HKLM\ Wow6432Node, HKCU\Wow6432Node Connections key contents if they exist

·          Release and renew IP address

·          Launch IE as selected user

·          Stop and collect network traces

Information Collected

IE Connections Key Activity Log
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DescriptionFile Name
Connections Key:{ComputerName}_{UserName}_Connections.txt
Connections Key:{ComputerName}_{UserName}_Connections.txt

IPConfig Activity Log
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DescriptionFile Name
IPConfig Output:{ComputerName}_ReleaseRenewIP.txt

Network Trace Files (Windows 7, Windows Server 2008 R2)
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DescriptionFile Name
Network Trace Log:{ComputerName}_Netsh.txt
Network Trace File:InternetClient.etl
Network Trace Cab:InternetClient.cab

Network Trace Files (Windows Vista, Windows Server 2008)
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DescriptionFile Name
Network Trace Log:{ComputerName}_{UserName}_NMcap_Trace_DisplayNet.txt
Network Trace File:{ComputerName}_NMcap.cap

Network Trace Files (Windows XP, Windows Server 2003)
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DescriptionFile Name
Network Trace Log:{ComputerName}_{UserName}_NMcap_Trace_DisplayNet.txt
Network Trace File:{ComputerName}_capture0.cap
Network Trace File:{ComputerName}_capture1.cap
Network Trace File:{ComputerName}_capture2.cap
Network Trace File:{ComputerName}_capture3.cap
Network Trace File:{ComputerName}_capture4.cap
Network Trace File:{ComputerName}_capture5.cap

IE6 Autoproxy Files
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DescriptionFile Name
IE6 Autoproxy File Log:{ComputerName}_{UserName}_IE6_Autoproxy_file_log.txt

Additional Information

In addition to the files collected as part of this diagnostic, the following files are also saved to the selected user’s desktop if the related registry keys are present:

IE Connections Key Exported Registry Keys Saved to User’s Desktop:
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DescriptionFile Name
Connections Key:{ComputerName}_{UserName}_ HKU_Connections<YearDayMonth-HourMinute>.REG.txt
Connections Key:{ComputerName}_{UserName}_ HKU_Wow6432Node_Connections<YearDayMonth-HourMinute >.REG.txt
Connections Key:{ComputerName}_{UserName}_ HKLM_Connections<YearDayMonth-HourMinute >.REG.txt
Connections Key:{ComputerName}_{UserName}_ HKLM_ Wow6432Node_Connections<YearDayMonth-HourMinute >.REG.txt

References                                                                                                                           

KB 926079 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT)
http://support.microsoft.com/kb/926079
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2668985 - Last Review: February 21, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Internet Explorer 6.0
  • Windows Internet Explorer 7
  • Windows Internet Explorer 8
  • Windows Internet Explorer 9
Keywords: 
KB2668985

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