Microsoft Dynamics CRM Compatibility List

Article ID: 2669061 - View products that this article applies to.
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This article is focused on recent and upcoming compatibility testing along with the most common compatibility asks seen in support. This article does not list every product that is compatible or not compatible with Microsoft Dynamics CRM. The purpose of this article is to supplement the information found in the Microsoft Dynamics CRM Implementation Guide. 

The products that have a status of "TBD" means they are being considered for future compatibility and when that is determined and the testing is complete this article will be updated with the status.

Microsoft Dynamics CRM 2011

The following list of products have been tested or are currently being tested with Dynamics CRM 2011. The "Minimum CRM Version" and CRM Build Number" field list the minimum Microsoft Dynamics CRM version that has been tested an has compatibility with the listed product.
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ProductMinimum CRM VersionCRM Build NumberStatus
.Net Framework 4.0RTM5.0.9688.583Compatible
.Net Framework 4.0 PU3TBD
.Net Framework 4.5Update Rollup 85.0.9690.2243Compatible
Active Directory Federation Services 2.0RTM5.0.9688.583Compatible
Active Directory Federation Services 2.1*****Update Rollup 135.0.9690.3432Compatible
(http://support.microsoft.com/kb/2828015)
Exchange Online (O365)Update Rollup 55.0.9688.1533Compatible
Exchange Online (BPOS)RTM5.0.9688.583Compatible
Exchange Server 2000 - -Not Compatible
Exchange Server 2003 SP2RTM5.0.9688.583Compatible
Exchange Server 2003 SP3RTM5.0.9688.583Compatible
Exchange Server 2007RTM5.0.9688.583Compatible
Exchange Server 2010RTM5.0.9688.583Compatible
Exchange Server 2010 SP1Update Rollup 125.0.9690.3236Compatible
Exchange Server 2010 SP2Update Rollup 125.0.9690.3236Compatible
Internet Explorer 6--Not Compatible
Internet Explorer 7RTM5.0.9688.583Compatible***
(http://support.microsoft.com/kb/2784960 )
Internet Explorer 8RTM5.0.9688.583Compatible
Internet Explorer 9RTM5.0.9688.583Compatible
Internet Explorer 10 (compatibility mode)Update Rollup 105.0.9688.2730Compatible*
(http://support.microsoft.com/kb/2743941)
Microsoft Application Virtualization (App-V) 4.6--Not Compatible
Microsoft Office Communications Server 2007RTM5.0.9688.583Compatible
Microsoft Office Communications Server 2007 R2RTM5.0.9688.583Compatible
Microsoft Report Viewer 2010RTM5.0.9688.583Compatible
Microsoft SharePoint 2010 (all editions)RTM5.0.9688.583Compatible
Microsoft SharePoint 2013Update Rollup 125.0.9688.Compatible
Microsoft Office SharePoint Server 2007RTM5.0.9688.583Compatible
Microsoft Visual C++ Redistributable 2008RTM5.0.9688.583Compatible
Microsoft Visual C++ Redistributable 2010Update Rollup 65.0.9690.1992Compatible
Microsoft Windows Installer (MSI) 4.5RTM5.0.9688.583Compatible
MSXML 4.0RTM5.0.9688.583Compatible
Office 2003 SP3RTM5.0.9688.583Compatible*
(http://support.microsoft.com/kb/2718565 )
Office 2007 SP2RTM5.0.9688.583Compatible
Office 2007 SP3Update Rollup 55.0.9688.1533Compatible
Office 2010RTM5.0.9688.583Compatible
Office 2010 SP1RTM5.0.9688.583Compatible
Office 2013 MSI Update Rollup 105.0.9688.2730Compatible*
(http://support.microsoft.com/kb/2744957)
Office 2013 C2R (Standalone)Update Rollup 105.0.9688.2730Compatible*
(http://support.microsoft.com/kb/2744957)
Office 2013 C2R (side by side w/Office 2010)Update Rollup 105.0.9688.2730Compatible*
(http://support.microsoft.com/kb/2744957)
Small Business Server 2011Update Rollup 35.0.9688.1244Compatible
SQL Server 2008 Express Edition SP1RTM5.0.9688.583Compatible
SQL Server 2008 SP1****RTM5.0.9688.583Compatible
SQL Server 2008 SP2****Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 SP3****Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 R2****RTM5.0.9688.583Compatible
SQL Server 2008 R2 SP1****Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 R2 SP2****Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 R2 SP2 (CTP)****Update Rollup 85.0.9690.2243Compatible
SQL Server Compact 3.5 SP2RTM5.0.9688.583Compatible
SQL Server Compact 4.0Update Rollup 45.0.9688.1450Compatible
SQL Server Active/Active Cluster**Update Rollup 15.0.9688.1045Compatible
SQL Server 2012****Update Rollup 65.0.9690.1992Compatible*
(http://support.microsoft.com/kb/2686619)
SQL Server 2012 SP1****Update Rollup 105.0.9688.2730Compatible
Windows 7 (32bit and 64bit)RTM5.0.9688.583Compatible
Windows 7 SP1RTM5.0.9688.583Compatible
Windows 8 (requires manual WIF enablement)Update Rollup 105.0.9688.2730Compatible*
(http://support.microsoft.com/KB/2744954)
Windows RT--Not Compatible
Windows Server 2008 (64bit)RTM5.0.9688.583Compatible
Windows Server 2008 R2RTM5.0.9688.583Compatible
Windows Server 2012*****Update Rollup 135.0.9690.3432Compatible
Windows Vista (32bit and 64bit)RTM5.0.9688.583Compatible
Windows XP SP3RTM5.0.9688.583Compatible
**Active/Active Clustering is supported but not as a load balancing configuration.

***As of the December 2012 Service Update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online. 

****32 bit versions of SQL Server and SQL Server Reporting Services (SSRS) are not supported. 

*****The Self-Healing Setup (SHS) that is needed for the installation on Windows Server 2012 will be published along-side Microsoft Dynamics CRM 2011 Update Rollup 13 on Microsoft Update mid to late April, 2013.

For more information on System Requirements, please see the System Requirements and Required Components section of the Microsoft Dynamics CRM 2011 Implementation Guide.
http://technet.microsoft.com/en-us/library/hh699831.aspx
(http://technet.microsoft.com/en-us/library/hh699831.aspx)



Microsoft Dynamics CRM 4.0

The following list of products have been tested or are currently being tested with Dynamics CRM 4.0. The Minimum CRM Version and CRM Build Number field list the minimum Microsoft Dynamics CRM version that has compatibility with the listed product.
Collapse this tableExpand this table
ProductMinimum CRM VersionCRM Build NumberStatus
.Net 3.5Update Rollup 14.0.7333.1113Compatible
.Net 3.5 SP1Update Rollup 24.0.7333.1312Compatible
.Net 4.0Update Rollup 184.0.7333.3531Compatible
.Net 4.0 PU3TBD
.Net 4.5 RCUpdate Rollup 214.0.7333.3822Compatible
Exchange Online with Office 365Update Rollup 184.0.7333.3531Compatible
Exchange Online (BPOS)Update Rollup 104.0.7333.2741Compatible
Exchange Server 2000 - -Not Compatible
Exchange Server 2003 SP2RTM4.0.7333.3Compatible
Exchange Server 2007 RTM4.0.7333.3Compatible
Exchange Server 2010Update Rollup 84.0.7333.2542Compatible
Exchange Server 2010 SP1Update Rollup 124.0.7333.2861Compatible
Exchange Server 2010 SP2TBDTBDCompatible
Internet Explorer 6RTM4.0.7333.3Compatible
Internet Explorer 7RTM4.0.7333.3Compatible
Internet Explorer 8Update Rollup 44.0.7333.1551Compatible
Internet Explorer 9Update Rollup 164.0.7333.3335Compatible
Internet Explorer 10 (compatibility mode only)tbd-tbd
Microsoft Application Virtualization (App-V) 4.6 -  -Not Compatible
Microsoft Report Viewer 2005RTM4.0.7333.3Compatible
Microsoft Report Viewer 2008Update Rollup 114.0.7333.2861Compatible
Microsoft SharePoint 2010Update Rollup 144.0.7333.3135Compatible
Microsoft SharePoint Foundation 2010Update Rollup 114.0.7333.2861Compatible
Office 2003 SP3RTM4.0.7333.3Compatible
Office 2007 SP3Update Rollup 194.0.7333.3628Compatible
Office 2010Update Rollup 114.0.7333.2861Compatible
Office 2010 SP1Update Rollup 144.0.7333.3135Compatible
Office 2013 -  - Not Compatible
SQL Server 2005 SP2RTM4.0.7333.3Compatible
SQL Server 2005 SP4Update Rollup 204.0.7333.3732Compatible
SQL Server 2008 R2Update Rollup 74.0.7333.2138Compatible
SQL Server 2008 R2 SP1Update Rollup 214.0.7333.3822Compatible
SQL Server 2008 SP1Update Rollup 44.0.7333.1551Compatible*
(http://support.microsoft.com/kb/957053)
SQL Server 2008 SP2 Update Rollup 124.0.7333.2861Compatible
SQL Server 2008 R2 SP2 (CTP)Update Rollup 214.0.7333.3822Compatible
SQL Server 2008 SP3Update Rollup 214.0.7333.3822Compatible
SQL Server Active/Active Clustering**Update Rollup 164.0.7333.3335Compatible
SQL Server 2012Update Rollup 214.0.7333.3822Compatible*
(http://support.microsoft.com/kb/2686619)
SQL Server 2012 SP1Update Rollup 214.0.7333.3822 Compatible
Windows Server 2000 - -Not Compatible
Windows Server 2003 SP2 RTM4.0.7333.3Compatible
Windows Server 2008RTM4.0.7333.3Compatible*
(http://support.microsoft.com/kb/950100)
Windows Server 2008 (Server Core) - -Not Compatible
Windows Server 2008 R2Update Rollup 64.0.7333.1750Compatible
Windows Server R2 SP1Update Rollup 194.0.7333.3628Compatible
Windows Server R2 SP1 RCUpdate Rollup 134.0.7333.3018Compatible
Windows Server 2008 SP2Update Rollup 44.0.7333.1551Compatible
Windows 7Update Rollup 74.0.7333.2138Compatible
Windows 7 SP1Update Rollup 194.0.7333.3628Compatible
Windows 8--Not Compatible
Windows Server 2003 SP2RTM4.0.7333.3Compatible
Windows VistaRTM4.0.7333.3Compatible
Windows XP SP3RTM4.0.7333.3Compatible
**Active/Active Clustering is supported but not as a load balancing configuration.

For more information on System Requirements, please see the System Requirements and Required Components section of the Microsoft Dynamics CRM 4.0 Implementation Guide. http://technet.microsoft.com/en-us/library/dd979161.aspx
(http://technet.microsoft.com/en-us/library/dd979161.aspx)


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.

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Article ID: 2669061 - Last Review: March 28, 2013 - Revision: 22.0
Applies to
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM Online Professional Edition
Keywords: 
kbmbsmigrate kbsurveynew KB2669061
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