Compatibility with Dynamics CRM 2013, Dynamics CRM 2011, and Dynamics CRM 4.0

Article ID: 2669061 - View products that this article applies to.
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Introduction

This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2011, and Microsoft Dynamics CRM 4.0. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.

More information

The products that have a status of "TBD" are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 2013

The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2013. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.

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ProductMinimum CRM versionCRM build numberStatus
.Net Framework 4.5.2Update Rollup 2 6.0.2.46Compatible
Active Directory Federation Services in Windows Server 2008 (AD FS 2.0)RTM6.0.0.809Compatible
Active Directory Federation Services in Windows Server 2008 R2RTM6.0.0.809Compatible
Active Directory Federation Services in Windows Server 2012RTM6.0.0.809Compatible
Active Directory Federation Services in Windows Server 2012 R2RTM6.0.0.809Compatible
Azure virtual machines (support for Microsoft Azure virtual machines)--Not Compatible
CRM 2011 for Outlook ClientUpdate Rollup 125.0.9690.3236Compatible
Exchange OnlineRTM6.0.0.809Compatible
Exchange Server 2000--Not Compatible
Exchange Server 2003--Not Compatible
Exchange Server 2007 StandardRTM6.0.0.809Compatible
Exchange Server 2007 EnterpriseRTM6.0.0.809Compatible
Exchange Server 2010 StandardRTM6.0.0.809Compatible
Exchange Server 2010 EnterpriseRTM6.0.0.809Compatible
Exchange Server 2013 StandardUpdate Rollup 26.0.0002.0043Compatible
Exchange Server 2013 EnterpriseUpdate Rollup 26.0.0002.0043Compatible
IIS 7.0RTM6.0.0.809Compatible
IIS 7.5RTM6.0.0.809Compatible
IIS 8.0RTM6.0.0.809Compatible
Internet Explorer 8RTM6.0.0.809Compatible
Internet Explorer 9RTM6.0.0.809Compatible
Internet Explorer 10RTM6.0.0.809Compatible
Internet Explorer 11Update Rollup 26.0.0002.0043Compatible
iOS7 Safari on iPad (web application)Update Rollup 26.0.0002.0043Compatible
iPad Air using Safari (web application)Update Rollup 26.0.0002.0043Compatible
iPad Air using CRM for TabletsUpdate Rollup 26.0.0002.0043Compatible
Microsoft SharePoint 2010 SP1 (all editions)RTM6.0.0.809Compatible
Microsoft SharePoint 2010 Foundation 2013RTM6.0.0.809Compatible
Microsoft SharePoint 2013RTM6.0.0.809Compatible
Microsoft SQL Server 2000--Not compatible
Microsoft SQL Server 2005--Not compatible
Microsoft SQL Server 2008 Workgroup--Not compatible
Microsoft SQL Server 2008 Web--Not compatible
Microsoft SQL Server 2008 Compact (CRM server)--Not compatible
Microsoft SQL Server 2008 Express (CRM server)--Not compatible
Microsoft SQL Server 2008 Standard SP3 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Standard R2 SP2RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Enterprise SP3 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Enterprise R2 SP2RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Datacenter SP2 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Datacenter R2 SP2RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Developer SP3 (x64)RTM6.0.0.809Compatible*
Microsoft SQL Server 2008 Developer R2 SP2RTM6.0.0.809Compatible*
Microsoft SQL Server 2012 Enterprise SP1 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2012 database engine--Not compatible
Microsoft SQL Server 2012 BI SP1 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2012 Standard SP1 (x64)RTM6.0.0.809Compatible
Office 2013 C2R (stand-alone)(Cached-Exchange Mode Only)RTM6.0.0.809Compatible
Office 2013 C2R (side-by-side with Office 2010)(Cached-Exchange Mode Only)RTM6.0.0.809Compatible
Office 2013 SP1 (Cached-Exchange Mode Only)Update Rollup 26.0.0002.0043Compatible
Office 2013 SP1 with CRM 2013 SP1 (Cached-Exchange Mode Only)Service Pack 16.1.0000.0581Compatible
Windows 8.1Update Rollup 26.0.0002.0043Compatible
Windows 8.1 w/ update KB2919355 (web client only)Update Rollup 36.00.0003.0106Compatible
Windows Server 2003--Not compatible
Windows Server 2008 Standard SP2 (x64)RTM6.0.0.809Compatible
Windows Server 2008 Standard R2 SP1RTM6.0.0.809Compatible
Windows Server 2008 Enterprise SP2 (x64)RTM6.0.0.809Compatible
Windows Server 2008 Enterprise R2 SP1RTM6.0.0.809Compatible
Windows Server 2008 Datacenter SP2 (x64)RTM6.0.0.809Compatible
Windows Server 2008 Datacenter R2 SP1RTM6.0.0.809Compatible
Windows Web Server 2008 Datacenter SP2 (x64)RTM6.0.0.809Compatible
Windows Web Server 2008 Datacenter R2 SP1RTM6.0.0.809Compatible
Windows Server 2012 Foundation--Not compatible
Windows Server 2012 Essentials--Not compatible
Windows Server 2012 DatacenterRTM6.0.0.809Compatible
Windows Server 2012 StandardRTM6.0.0.809Compatible
Windows Server 2012 R2 (CRM server)Update Rollup 26.0.0002.0043Compatible
Windows Small Business Server--Not compatible

* For non-production environments only.

Notes
  • 32-bit versions of Microsoft SQL Server 2008 and Microsoft SQL Server 2012 Reporting Services are not supported.
  • Microsoft SQL Server 2008 Workgroup is not supported for running the Microsoft Dynamics CRM Reporting Extensions.
  • Running a Microsoft SQL Server 2012 Reporting Services server in SharePoint mode is not supported with Microsoft Dynamics CRM.
  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)
For more information about System Requirements, see the System Requirements and Required Components section of the Microsoft Dynamics CRM 2013 Implementation Guide.

Microsoft Dynamics CRM 2011


The following list of products have been tested or are currently being tested for compatibility with Dynamics CRM 2011. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and is compatible with the listed product.

Collapse this tableExpand this table
ProductMinimum CRM versionCRM build numberStatus
.Net Framework 4.0RTM5.0.9688.583Compatible
.Net Framework 4.0 PU3--TBD
.Net Framework 4.5Update Rollup 85.0.9690.2243Compatible
.Net Framework 4.5.1Update Rollup 155.0.9690.3731Compatible
.Net Framework 4.5.2Update Rollup 17 5.0.9690.4150Compatible
Active Directory Federation Services in Windows Server 2008 (AD FS 2.0)RTM5.0.9688.583Compatible
Active Directory Federation Services in Windows Server 2008 R2RTM5.0.9688.583Compatible
Active Directory Federation Services in Windows Server 2012Update Rollup 135.0.9690.3432Compatible
Active Directory Federation Services in Windows Server 2012 R2--Not compatible
Azure virtual machines (support for Microsoft Azure virtual machines)--Not compatible
Exchange Online (O365)Update Rollup 55.0.9688.1533Compatible
Exchange Online (BPOS)RTM5.0.9688.583Compatible
Exchange Server 2000 - -Not compatible
Exchange Server 2003 SP2RTM5.0.9688.583Compatible
Exchange Server 2003 SP3RTM5.0.9688.583Compatible
Exchange Server 2007RTM5.0.9688.583Compatible
Exchange Server 2010RTM5.0.9688.583Compatible
Exchange Server 2010 SP1Update Rollup 125.0.9690.3236Compatible
Exchange Server 2010 SP2Update Rollup 125.0.9690.3236Compatible
Exchange Server 2010 SP3Update Rollup 135.0.9690.3448Compatible
Exchange Server 2013 Update Rollup 155.0.9690.3731Compatible
Internet Explorer 6--Not compatible
Internet Explorer 7RTM5.0.9688.583Compatible***
Internet Explorer 8RTM5.0.9688.583Compatible
Internet Explorer 9RTM5.0.9688.583Compatible
Internet Explorer 10 Update Rollup 105.0.9688.2730Compatible*
Internet Explorer 11Update Rollup 175.0.9690.4150Compatible
Microsoft Application Virtualization (App-V) 4.6--Not compatible
Microsoft Office Communications Server 2007RTM5.0.9688.583Compatible
Microsoft Office Communications Server 2007 R2RTM5.0.9688.583Compatible
Microsoft Report Viewer 2010RTM5.0.9688.583Compatible
Microsoft SharePoint 2010 (all editions)RTM5.0.9688.583Compatible
Microsoft SharePoint 2013Update Rollup 125.0.9690.3236Compatible
Microsoft Office SharePoint Server 2007RTM5.0.9688.583Compatible
Microsoft Visual C++ Redistributable 2008RTM5.0.9688.583Compatible
Microsoft Visual C++ Redistributable 2010Update Rollup 65.0.9690.1992Compatible
Microsoft Windows Installer (MSI) 4.5RTM5.0.9688.583Compatible
MSXML 4.0RTM5.0.9688.583Compatible
Office 2003 SP3 (Cached-Exchange Mode Only)RTM5.0.9688.583Compatible*
Office 2007 SP2 (Cached-Exchange Mode Only)RTM5.0.9688.583Compatible
Office 2007 SP3 (Cached-Exchange Mode Only)Update Rollup 55.0.9688.1533Compatible
Office 2010 (Cached-Exchange Mode Only)RTM5.0.9688.583Compatible
Office 2010 SP1 (Cached-Exchange Mode Only)RTM5.0.9688.583Compatible
Office 2010 SP2 (Cached-Exchange Mode Only)Update Rollup 155.0.9690.3731Compatible
Office 2013 MSI (Cached-Exchange Mode Only)Update Rollup 105.0.9688.2730Compatible*
Office 2013 C2R (stand-lone) (Cached-Exchange Mode Only)Update Rollup 105.0.9688.2730Compatible*
Office 2013 C2R (side-by-side with Office 2010)(Cached-Exchange Mode Only)Update Rollup 105.0.9688.2730Compatible*
Office 2013 SP1 (Cached-Exchange Mode Only)Update Rollup 175.0.9690.4150Compatible
SharePoint 2013Update Rollup 125.0.9690.3233Compatible
Small Business Server 2008 Premium (x64)RTM5.0.9688.583Compatible
Small Business Server 2008 Standard (x64)RTM5.0.9688.583Compatible
Small Business Server 2008 StandardRTM5.0.9688.583Compatible
Small Business Server 2011 EssentialsUpdate Rollup 35.0.9688.1244Compatible
SQL Server 2000--Not compatible
SQL Server 2005--Not compatible
SQL Server 2008 Express Edition SP1RTM5.0.9688.583Compatible
SQL Server 2008 Standard SP1 (x64)RTM5.0.9688.583Compatible
SQL Server 2008 SP2 (x64)Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 SP3 (x64)Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 R2 (x64)RTM5.0.9688.583Compatible
SQL Server 2008 R2 SP1 (x64)Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 R2 SP2 (x64)Update Rollup 85.0.9690.2243Compatible
SQL Server 2008 R2 SP2 (CTP) (x64)Update Rollup 85.0.9690.2243Compatible
SQL Server Compact 3.5 SP2RTM5.0.9688.583Compatible
SQL Server Compact 4.0Update Rollup 45.0.9688.1450Compatible
SQL Server Active/Active Cluster**Update Rollup 15.0.9688.1045Compatible
SQL Server 2012****Update Rollup 65.0.9690.1992Compatible*
SQL Server 2012 SP1Update Rollup 105.0.9688.2730Compatible
Windows 7 (32bit and 64bit)RTM5.0.9688.583Compatible
Windows 7 SP1RTM5.0.9688.583Compatible
Windows 8 (requires manual WIF enablement)Update Rollup 105.0.9688.2730Compatible*
Windows 8.1Update Rollup 175.0.9690.4150Compatible
Windows RT--Not compatible
Windows Server 2003--Not compatible
Windows Server 2008 Standard SP2 (x64)RTM5.0.9688.583Compatible
Windows Server 2008 Standard R2RTM5.0.9688.583Compatible
Windows Server 2008 Enterprise SP2 (x64)RTM5.0.9688.583Compatible
Windows Server 2008 Enterprise R2RTM5.0.9688.583Compatible
Windows Server 2008 Datacenter SP2 (x64)RTM5.0.9688.583Compatible
Windows Server 2008 Datacenter R2RTM5.0.9688.583Compatible
Windows Web Server 2008 SP2 (x64) (front-end role only)RTM5.0.9688.583Compatible
Windows Web Server 2008 R2 (front-end role only)RTM5.0.9688.583Compatible
Windows Server 2012 Datacenter or Standard*****Update Rollup 135.0.9690.3432Compatible
Windows Server 2012 R2 Datacenter or Standard --Not compatible
Windows Web Server 2008 SP2 (x64) (front-end role only)RTM5.0.9688.583Compatible
Windows Web Server 2008 R2 (front-end role only)RTM5.0.9688.583Compatible
Windows Vista (x86 and x64)RTM5.0.9688.583Compatible
Windows XP SP3RTM5.0.9688.583Compatible

* For non-production environments only.

** Active/Active Clustering is supported, but not as a load-balancing configuration.

*** As of the December 2012 service update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online.

Notes
  • 32-bit versions of Microsoft SQL Server and SQL Server Reporting Services (SSRS) are not supported.
  • Windows Server 2008 installed by using the Server Core installation option is not supported for installing and running Microsoft Dynamics CRM Server 2011.
  • Microsoft SQL Server 2008 Workgroup and Web, Compact, and Express editions of Microsoft SQL Server 2008 are not supported for running Microsoft Dynamics CRM Server 2011.
  • Windows Server 2008 for Itanium-based systems is not supported for installing and running Microsoft Dynamics CRM 2011
  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)
***** The Self-Healing Setup (SHS) that is required to install Microsoft Dynamics CRM in Windows Server 2012 will be published together with Microsoft Dynamics CRM 2011 Update Rollup 13 on Microsoft Update mid-to-late April, 2013.

For more information about System Requirements, see the System Requirements and Required Components topic in the Microsoft Dynamics CRM 2011 Implementation Guide.

Microsoft Dynamics CRM 4.0

The following list of products have been tested or are currently being tested for compatibility with Dynamics CRM 4.0. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that is compatible with the listed product.

Collapse this tableExpand this table
ProductMinimum CRM versionCRM build numberStatus
Azure virtual machines (support for Microsoft Azure virtual machines)--Not compatible
.Net 3.5Update Rollup 14.0.7333.1113Compatible
.Net 3.5 SP1Update Rollup 24.0.7333.1312Compatible
.Net 4.0Update Rollup 184.0.7333.3531Compatible
.Net 4.0 PU3--TBD
.Net 4.5 RCUpdate Rollup 214.0.7333.3822Compatible
Exchange Online with Office 365Update Rollup 184.0.7333.3531Compatible
Exchange Online (BPOS)Update Rollup 104.0.7333.2741Compatible
Exchange Server 2000--Not compatible
Exchange Server 2003 SP2RTM4.0.7333.3Compatible
Exchange Server 2007 RTM4.0.7333.3Compatible
Exchange Server 2010Update Rollup 84.0.7333.2542Compatible
Exchange Server 2010 SP1Update Rollup 124.0.7333.2861Compatible
Exchange Server 2010 SP2Update Rollup 214.0.7333.3822Compatible
Exchange Server 2010 SP3Update Rollup 214.0.7333.3822Compatible
Exchange Server 2013Not compatible
Internet Explorer 6RTM4.0.7333.3Compatible
Internet Explorer 7RTM4.0.7333.3Compatible
Internet Explorer 8Update Rollup 44.0.7333.1551Compatible
Internet Explorer 9Update Rollup 164.0.7333.3335Compatible
Internet Explorer 10 --Not compatible
Microsoft Application Virtualization (App-V) 4.6- -Not compatible
Microsoft Report Viewer 2005RTM4.0.7333.3Compatible
Microsoft Report Viewer 2008Update Rollup 114.0.7333.2861Compatible
Microsoft SharePoint 2010Update Rollup 144.0.7333.3135Compatible
Microsoft SharePoint Foundation 2010Update Rollup 114.0.7333.2861Compatible
Office 2003 SP3 (Cached-Exchange Mode Only)RTM4.0.7333.3Compatible
Office 2007 SP3 (Cached-Exchange Mode Only)Update Rollup 194.0.7333.3628Compatible
Office 2010 (Cached-Exchange Mode Only)Update Rollup 114.0.7333.2861Compatible
Office 2010 SP1 (Cached-Exchange Mode Only)Update Rollup 144.0.7333.3135Compatible
Office 2010 SP2 (Cached-Exchange Mode Only)--Not compatible
Office 2013 (Cached-Exchange Mode Only)-- Not compatible
SQL Server 2005 SP2RTM4.0.7333.3Compatible
SQL Server 2005 SP4Update Rollup 204.0.7333.3732Compatible
SQL Server 2008 R2Update Rollup 74.0.7333.2138Compatible
SQL Server 2008 R2 SP1Update Rollup 214.0.7333.3822Compatible
SQL Server 2008 SP1Update Rollup 44.0.7333.1551Compatible*
SQL Server 2008 SP2 Update Rollup 124.0.7333.2861Compatible
SQL Server 2008 R2 SP2 (CTP)Update Rollup 214.0.7333.3822Compatible
SQL Server 2008 SP3Update Rollup 214.0.7333.3822Compatible
SQL Server Active/Active Clustering**Update Rollup 164.0.7333.3335Compatible
SQL Server 2012Update Rollup 214.0.7333.3822Compatible*
SQL Server 2012 SP1Update Rollup 214.0.7333.3822 Compatible
Windows Server 2000--Not compatible
Windows Server 2003 SP2 RTM4.0.7333.3Compatible
Windows Server 2008RTM4.0.7333.3Compatible*
Windows Server 2008 (Server Core)--Not compatible
Windows Server 2008 R2Update Rollup 64.0.7333.1750Compatible
Windows Server R2 SP1Update Rollup 194.0.7333.3628Compatible
Windows Server R2 SP1 RCUpdate Rollup 134.0.7333.3018Compatible
Windows Server 2008 SP2Update Rollup 44.0.7333.1551Compatible
Windows 7Update Rollup 74.0.7333.2138Compatible
Windows 7 SP1Update Rollup 194.0.7333.3628Compatible
Windows 8--Not compatible
Windows Server 2003 SP2RTM4.0.7333.3Compatible
Windows VistaRTM4.0.7333.3Compatible
Windows XP SP3RTM4.0.7333.3Compatible

* For non-production environments only.

** Active/Active Clustering is supported, but not as a load-balancing configuration.

  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)

For more information about System Requirements, see the System Requirements and Required Components topic in the Microsoft Dynamics CRM 4.0 Implementation Guide.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2669061 - Last Review: August 29, 2014 - Revision: 50.0
Applies to
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM Online Professional Edition
Keywords: 
kbmbsmigrate kbsurveynew KB2669061

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