This article was previously published under Q266983
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SYMPTOMS
When you run a presentation in Microsoft PowerPoint 2000
that contains one or more Apple QuickTime movies, they may not play at all, and
they may appear as empty frames. If you try to play the movie while editing the
slide, you receive the following truncated error message:
The specified file cannot be played on the specified MCI device.
The file may be corrupt, not in the correct format, or no fil
Microsoft PowerPoint 2000 can only play back QuickTime
movies (*.mov files) that use compression schemes which have corresponding
Media Control Interface (MCI) compatible codecs.
A codec
(Compressor/Decompressor) is an algorithm or scheme used to compress
information when recording digital video or audio. For example, when you
transmit video over the Internet, the video must be compressed on the sending
end and decompressed on the receiving end. A codec can be chosen based upon
desired compression, or desired quality.
When you play a QuickTime
movie in PowerPoint, a Video for Windows decompressor decompresses the
QuickTime movie. If the decompressor does not support the compression method
used by the QuickTime movie, it cannot display the movie on the screen.
Currently, Microsoft Windows Media only supports Apple QuickTime version 2 file
compression format.
There are several third-party multimedia programs
that install MCI compatible codecs that support QuickTime versions 3.x and 4.x
formatted movies.
If one of these applications is installed on a
computer, that computer will be able to play back the newer versions of
QuickTime movies in PowerPoint 2000, but only on that computer.
When you create a hyperlink to a .mov file, the QuickTime player
for Windows plays the file rather than Windows Media Player. It will be played
in it's own Quicktime window and it will not play automatically.
1.
Create or select an object or text that you want to use as
the source of a hyperlink.
2.
On the Insert menu, click Hyperlink.
3.
In the Link to area, click
Existing File or Web Page.
4.
In the Browse For section, click File. Find the .mov file that you want to play and then click
OK.
5.
Click OK.
During the slide show, all you need to do is click the linked
object or text. If a valid player is available, it will start and play the
Quicktime movie.
The following procedures use QuickTime 4.0 Pro; the
procedure for the basic version of QuickTime 4.0 is not documented here. This
procedure is the same whether you are using QuickTime 4.0 Pro for Windows or
for Macintosh. You can use other QuickTime editing programs in place of
QuickTime 4.0 Pro. For information about how to do this, see your product's
documentation.
Following is a list of standard codecs that are
usually present on both Windows and QuickTime 4.0. Although other codecs may be
available for selection, the following codecs can be used with little worry:
Standard Compression Formats
•
BMP
•
Cinepak
•
DV-NTSC
•
DV-PAL
•
Intel Indeo Video R3.2
•
Intel RAW
•
None
To convert movies to a compatible format, use either of the
following methods:
Method 1: Convert QuickTime Movies to AVI Format
1.
Start QuickTime 4.0 Pro, and open the file that you want to
convert.
2.
On the File menu, click Export.
3.
Set the Export file type to Movie to AVI.
4.
Click Options, and then click Settings.
5.
In the Compressor group, click the list of compressors and choose one from the
preceding list. One of the more popular formats is Cinepak, but choose the one
that you think works best for your movie.
6.
Make sure to change the extension on the file name to
.avi, and then click Save.
Method 2: Recompress the QuickTime Movies with Compatible Codec
1.
Start QuickTime 4.0 Pro, and open the file that you want to
convert.
2.
On the File menu, click Export.
3.
Set the Export file type to Movie to QuickTime Movie.
4.
Click Options, and then click Settings.
5.
In the Compressor group, click the list of compressors and choose one from the
above list. One of the more popular formats is Cinepak, but choose the one that
you think works best for your movie.
Sometimes you can use Apple QuickTime Movie (*.mov) Files in
PowerPoint presentations. To insert and play a QuickTime movie (*.mov) file in
a PowerPoint presentation, the following conditions must be present on any
computer that creates or inserts the .mov file in a PowerPoint presentation.
These conditions must also be present on any computer that will play the .mov
in a PowerPoint presentation. To insert a .mov file in a PowerPoint
presentation, click Insert, click Movies and
Sounds, click Movie from File, and then select the
QuickTime movie (*.mov) file that you want to insert in your
presentation.
The following three conditions must be present on the
computer to insert or play, or both, a .mov file in a PowerPoint presentation.
This section details the steps that you must follow make this occur.
•
The “mov” registry value must be present on the computer.
•
The video codec used to compress the QuickTime movie
(*.mov) file must be present on the computer.
•
The codec used to compress the QuickTime movie (*.mov) file
must be compatible with PowerPoint.
The following detailed instructions explain how to make these
conditions present on your computer.
1.
The following “mov” registry value must be present on the
computer playing the movie:
If this
registry entry is not present, follow these steps to add the registry entry:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows
Click Edit, click
New, and then click String Value.
e.
Type the following name for the new
value:
mov
f.
Press ENTER.
g.
Right-click the new string value name, and then click
Modify.
h.
In the Value data box, type the
following:
MPEGVideo
i.
Click OK.
j.
Exit Registry Editor.
2.
The video codec that was used to compress the QuickTime
movie (*.mov) file must be present on the computer. Identify what codec the
QuickTime movie (*.mov) file uses. To do this, use one of the following
methods.
Click Window, and then click
Show Movie Info. The Format setting identifies which video codec was used to compress the
movie.
3.
Determine if the codec used by the QuickTime movie (*.mov)
file is installed on the computer that will be used to display the QuickTime
movie (*.mov) file in a PowerPoint presentation. To do this, follow these
steps.
Microsoft Windows XP:
a.
Click Start, and then click
Control Panel.
b.
Click Sounds and Audio
Devices.
c.
Click the Hardware tab.
d.
Click Video Codecs in the
Devices box, and then click Properties. This
will open the Video Codec Properties dialog box.
e.
In the Video Codec Properties dialog
box, click the Properties tab, and then identify if the codec
is installed.
Microsoft Windows 2000:
a.
Click Start,
Settings, and then click Control
Panel.
b.
Click Sounds and Multimedia.
c.
Click the Hardware tab.
d.
Click Video Codecs in the
Devices box, and then click Properties. This
will open the Video Codec Propertiesdialog box.
e.
In the Video Codec Properties dialog
box, click the Properties tab, and then identify if the codec
is installed.
4.
Confirm that the codec used to compress the QuickTime
movie (*.mov) file is compatible with PowerPoint.
To test whether the
movie codec is compatible with PowerPoint and whether the movie can be played
in PowerPoint, test whether the movie can be played in Media Player (not
Windows Media Player). Note that Media Player, Mplayer.exe or Mplay32.exe,
depending on the operating system that is installed, is not the same program as
the Windows Media Player. Media Player is included with various versions of the
Microsoft Windows operating systems, and is an MCI-compliant device. However,
Windows Media Player is a new technology that does not rely on MCI for its
capabilities to play various forms of media, therefore Windows Media Player can
play a wider range of video and audio formats than Media Player.
To
verify if the movie is or is not compatible and if the movie can be inserted or
played, or both, in PowerPoint, determine if the movie will play in Media
Player (not Windows Media Player). To do this, follow these steps:
a.
Click Start, and then click
Run.
b.
In the Open box, type the appropriate
command for your operating system.
Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me):
Type mplayer.exe
Microsoft Windows NT 4.0, Microsoft Windows 2000 or Windows XP:
Type mplay32.exe
c.
Click OK to start Media
Player.
d.
On the File menu, click
Open.
e.
Select the QuickTime movie that you want to verify, and
then click Open.
If the QuickTime movie is
compatible, Media Player will open the movie and play it. If the movie opens
and plays in Media Player (not Windows Media Player), but will not insert or
play in PowerPoint, there may be a problem with PowerPoint or with the MCI
settings.
The
third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
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