How to troubleshoot FailoverCluster issues in Windows Server 2008 R2

Article ID: 2671797 - View products that this article applies to.
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SUMMARY

The "FailoverCluster Multinode" troubleshooter collects information to help you troubleshoot FailoverCluster issues in Windows Server 2008 R2. This troubleshooter is integrated with the Microsoft Fix it Center Pro service. This service performs automated diagnostic analysis to identify solutions.

To run the troubleshooter, follow these steps:
  1. Visit the Microsoft Fix it Center Pro
    (https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True)
    portal.
  2. If you are prompted, sign in by using your Windows Live ID.
  3. In the Analysis packages list, click FailoverCluster Multinode troubleshooter for Windows Server 2008 R2.
  4. In the Create Analysis Session window, type a descriptive name for the session, and then click Save.

    Note You will use the name that you enter to view the analysis results later.
  5. Follow the instructions to download and run the analysis package.
  6. To view the analysis results, open the Fix it Center Pro - Analysis
    (https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase?shcID=SHC5007487727638252&maximizeDetails=False)
    webpage.
  7. Click the Analysis Session name that you created in step 4 to view possible solutions.

MORE INFORMATION

For more information about Fix it Center Pro, please see:
Microsoft Fix it Center Pro automated diagnostic portal
(http://support.microsoft.com/kb/2672837)
For more information about this troubleshooter and what it scans, please see the following Microsoft Knowledge Base article:
FailoverCluster Multinode troubleshooter for Windows Server 2008 R2
(http://support.microsoft.com/kb/2415016)

Properties

Article ID: 2671797 - Last Review: February 25, 2012 - Revision: 4.0
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Standard without Hyper-V
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