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Troubleshoot volume license activation in Windows 7 and Windows Server 2008 R2

Article ID: 2671818 - View products that this article applies to.

SUMMARY

The "Volume License Activation" troubleshooter in Windows 7 and in Windows Server 2008 R2 collects information to help diagnose most issues that are related to volume license activation. This troubleshooter is integrated with the Microsoft Fix it Center Pro service. This service can perform automated diagnostic analysis to identify solutions.

To run this troubleshooter, follow these steps:

Visit the Microsoft Fix it Center Pro
(https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True)
portal.
If you are prompted, sign in by using your Windows Live ID.
In the Analysis packages list, click Volume License Activation - Windows 7 and Windows Server 2008 R2.
In the Create Analysis Session window, type a descriptive name for the session, and then click Save.

Note You will use the name that you enter to view the analysis results later.
Follow the instructions to download and run the analysis package.
To view the analysis results, open the Fix it Center Pro - Analysis
(https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase?shcID=SHC5007487727638252&maximizeDetails=False)
webpage.
Click the Analysis Session name that you created in step 4 to view possible solutions.