Article ID: 2671855 - View products that this article applies to.
The "Lync 2010 and Communicator 2007 R2 Basic Diagnostics Package" collects log files, machine configuration, and group policies that are associated with Lync 2010 or with Communicator 2007 R2 client. This troubleshooter is integrated with the Microsoft Fix it Center Pro service. This service can perform automated diagnostic analysis to identify solutions.
To run this troubleshooter, follow these steps:
For more information about Fix it Center Pro, please see:
Microsoft Fix it Center Pro automated diagnostic portalFor more information about this troubleshooter and what it scans, please see the following Microsoft Knowledge Base article:
Lync 2010 and Communicator 2007 R2 Basic Diagnostics Package