You Receive Error Messages When You Use File Manager This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q267375
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you open a Microsoft Office 2000 document from File Manager and then change to another directory in File Manager, you may receive one of the following error messages:
"WINFILE caused a general protection fault in module WINFILE.EXE at address."
or
"Winfile has caused an error in WINFILE.EXE."
RESOLUTION
To work around this behavior, use Microsoft Windows Explorer to open all Office 2000 files.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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