Article ID: 267858 - Last Review: January 27, 2007 - Revision: 2.3 "Memory Could Not Be Read" Error Message While Doing File Operation
This article was previously published under Q267858 On This PageSYMPTOMS
When you copy and paste a file, rename a file, click a command on the shortcut menu of a file, or perform any other file operation, you may receive the following error message:
Windows - Application Error
The instruction at "0x00403759" referenced memory at "0x202c7971". The
memory could not be read. Click on OK to terminate the program.
CAUSE
This problem is caused by a file extension that contains more than 260 characters to the right of the period. The buffer overfills and causes the error message to occur.
RESOLUTIONWindows 2000To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:260910
(http://support.microsoft.com/kb/260910/EN-US/
)
How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:Date Time Version Size File name ----------------------------------------------------------- 06/21/2000 08:11p 5.0.3103.1000 2,336,016 Shell32.dll Windows NT 4.0To resolve this problem, obtain the Windows NT 4.0 Security Rollup Package. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:299444
(http://support.microsoft.com/kb/299444/EN-US/
)
Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
The English version of this fix should have the following file attributes or later:Date Time Version Size File name Platform ------------------------------------------------------------------- 07/21/2000 09:02p 4.0.1381.7081 1,280,784 Shell32.dll x86 07/21/2000 09:00p 4.0.1381.7081 1,857,808 Shell32.dll Alpha Microsoft Windows NT Server version 4.0, Terminal Server EditionTo resolve this problem, obtain the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base:317636
(http://support.microsoft.com/kb/317636/EN-US/
)
Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
STATUSWindows 2000Microsoft has confirmed that this problem may cause a degree of security vulnerability in Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.Windows NT 4.0Microsoft has confirmed that this problem may cause a degree of security vulnerability in Windows NT 4.0.APPLIES TO
| Other Resources Other Support Sites
CommunityArticle Translations
|
Back to the top
