The System Center 2012 Configuration Manager client installation fails when BITS is not installed

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Article ID: 2678905 - View products that this article applies to.
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Symptoms

When you try to install the Microsoft System Center 2012 Configuration Manager client, the installation fails, and the following text is logged in the CCMSetup.log file:
This operating system does not contain the correct version of BITS. BITS 2.5 or later is required.
Sending Fallback Status Point message, STATEID='321'.
State message with TopicType 800 and TopicId {0D94311F-CB7B-4E73-94B1-75878081111C} has been sent to the FSPCcmSetup failed with error code 0x80004005

Cause

This problem occurs because Microsoft Background Intelligent Transfer Service (BITS) version 2.5 or a later version must be installed before you can install the System Center 2012 Configuration Manager client.

Resolution

To resolve this problem, first deploy the minimum required version of BITS or a later version on client computers. After you install BITS, you must restart the client computer must be restarted. Then, you can install the System Center 2012 Configuration Manager client.

More information

Microsoft Background Intelligent Transfer Service (BITS) version 2.5 is required to enable throttled data transfers between the client computer and System Center 2012 Configuration Manager site systems. BITS is not automatically downloaded during client installation. Most operating systems include BITS. However, if your operating system does not include BITS, you must install BITS before you install the System Center 2012 Configuration Manager client. 

BITS version 4.0 is included in Windows 7 and Windows Server 2008 R2. You can also download BITS 4.0 for Windows Server 2008 Service Pack 2 (SP2), Windows Vista Service Pack 1 (SP1), and Windows Vista Service Pack 2 (SP2). For more information how to download BITS 4.0, click the following article number to view the article in the Microsoft Knowledge Base:  
968929 Windows Management Framework (Windows PowerShell 2.0, WinRM 2.0, and BITS 4.0)
For more information about how to download BITS version 2.5 for Windows Server 2003 and Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:  
923845 An update package for Background Intelligent Transfer Service (BITS) is now available for Windows Server 2003 and for Windows XP

References

For more information about the prerequisites for System Center 2012 Configuration Manager, go to the following Microsoft TechNet website: 
Prerequisites for Windows Client Deployment in Configuration Manager

For a complete version history of BITS that includes all available download locations, go to the following Microsoft Developer Network (MSDN) website:
Background Intelligent Transfer Service: What's New



Properties

Article ID: 2678905 - Last Review: March 4, 2014 - Revision: 4.0
Applies to
  • Microsoft System Center 2012 Configuration Manager
Keywords: 
kbtshoot kbprb kbexpertiseinter kbsurveynew KB2678905

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