Article ID: 267896 - View products that this article applies to.
This article was previously published under Q267896
When you try to print Adobe Acrobat .pdf documents inside of a Terminal Services session, the general page layout may print correctly, the fonts may not print correctly. Instead of characters, you may receive squares in the output. However, the same Adobe Acrobat .pdf document may print correctly outside of a Terminal Services session (locally).
This problem can occur when the font is not included in the data stream that is sent to the spooler.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name -------------------------------------------------------- 07/18/2000 08:05p 5.0.2195.2103 221,968 Gdi32.dll 05/31/2000 07:45p 5.0.2195.2096 379,152 User32.dll 07/14/2000 08:03p 5.0.2195.2103 1,639,664 Win32k.sys 06/22/2000 09:27p 5.0.2195.2096 242,960 Winsrv.dll
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
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