Windows 2000 Cannot Read CD-R Discs Created with DirectCD

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This article was previously published under Q268094

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SYMPTOMS

Windows 2000 cannot read packet-written CD-R discs with metadata packets that are recorded at non-page-aligned addresses. This can prevent Windows 2000 from reading CD-R discs that are created by using Adaptec DirectCD or on Macintosh computers.

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CAUSE

Metadata packets are recorded at non-page-aligned addresses. The Universal Disk Format file system (UDFS) expects all data (even metadata) to be aligned at page boundaries.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size    File name
   ----------------------------------------------------
   07/24/2000  02:10p  5.0:2195.2103  62,128  Udfs.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For help with CD or DVD drive problems in Windows Vista, visit the following Microsoft web page:

Fix problems in which your CD or DVD drive cannot read or write media in Windows (http://support.microsoft.com/gp/cd_dvd_drive_problems)

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