Windows are displayed incorrectly when you connect to a RemoteApp program from a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2682814 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2008 R2.
  • You publish a RemoteApp program on the computer. The RemoteApp program is IME-unaware.  
  • You connect to the RemoteApp program from a client computer that is running Windows 7 or Windows Server 2008 R2. You enable a multibyte character Input Method Editor (IME), such as the Japanese IME or the Chinese IME, on the client computer.
In this scenario, the composition window of the RemoteApp program is displayed behind the main window of the program.

Note Most non-unicode applications (such as Notepad.exe and Wordpad.exe) are IME-unaware.

CAUSE

This issue occurs because of a problem with the Z-order handling of Remote Applications Integrated Locally (RAIL) windows. When you enable a multibyte character IME on an IME-unaware application, Windows creates the default IME composition window for the application. In this situation, the process that is running on the server-side inserts the composition window after the topmost window. However, in the Remote Desktop session, the composition window is inserted after the foreground window. Therefore, the composition window appears behind the main window of the RemoteApp program.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msctf.dll6.1.7601.21935828,92803-Mar-201205:32x86
Rdpinit.exe6.1.7601.21935162,30403-Mar-201205:29x86
Rdpinit.mofNot applicable1,19710-Jun-200921:26Not applicable
Rdpshell.exe6.1.7601.21935261,63203-Mar-201205:29x86
Rdpshell.mofNot applicable1,20010-Jun-200921:26Not applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot applicable3,06703-Mar-201205:58Not applicable
Tserrredir.dll6.1.7600.1638511,26414-Jul-200901:16x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.1.7601.21935178,68803-Mar-201206:22x64
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21935300,03203-Mar-201206:22x64
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
Tserrredir.dll6.1.7601.1751413,31220-Nov-201013:27x64
Msctf.dll6.1.7601.219351,067,52003-Mar-201206:26x64
Rdpinit.exe6.1.7601.21935178,68803-Mar-201206:22x64
Rdpinit.mofNot applicable1,19710-Jun-200920:44Not applicable
Rdpshell.exe6.1.7601.21935300,03203-Mar-201206:22x64
Rdpshell.mofNot applicable1,20010-Jun-200920:44Not applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot applicable3,06703-Mar-201221:55Not applicable
Tserrredir.dll6.1.7600.1638513,31214-Jul-200901:41x64
Rdpinit.exe6.1.7601.21935162,30403-Mar-201205:29x86
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21935261,63203-Mar-201205:29x86
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.1.7601.21935414,20803-Mar-201205:19IA-64
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21935662,01603-Mar-201205:19IA-64
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
Tserrredir.dll6.1.7601.1751427,13620-Nov-201010:28IA-64
Msctf.dll6.1.7601.219352,098,17603-Mar-201205:22IA-64
Rdpinit.exe6.1.7601.21935162,30403-Mar-201205:29x86
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21935261,63203-Mar-201205:29x86
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_022a5c26bb531e80ae2600ec6e72f900_31bf3856ad364e35_6.1.7601.21935_none_b4b15a0f96633c7c.manifest
File versionNot applicable
File size733
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameX86_2e4e3b751aca4841e734f4940dd62f95_31bf3856ad364e35_6.1.7601.21935_none_b2e0afbe9e3542ca.manifest
File versionNot applicable
File size715
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameX86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.1.7601.21935_none_78401cf466341b1c.manifest
File versionNot applicable
File size32,654
Date (UTC)03-Mar-2012
Time (UTC)06:08
PlatformNot applicable
File nameX86_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.1.7601.21935_none_21578d33bd92946c.manifest
File versionNot applicable
File size10,712
Date (UTC)04-Mar-2012
Time (UTC)01:54
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_0439d08545822fd3f588c2a9ebc9e7a1_31bf3856ad364e35_6.1.7601.21935_none_d5ac91e3c9d458aa.manifest
File versionNot applicable
File size737
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameAmd64_1a1fb73903acef317c735ffa0e615e8d_31bf3856ad364e35_6.1.7601.21935_none_ecfe6f46f95e8f14.manifest
File versionNot applicable
File size1,078
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameAmd64_2e4e3b751aca4841e734f4940dd62f95_31bf3856ad364e35_6.1.7601.21935_none_0eff4b425692b400.manifest
File versionNot applicable
File size717
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameAmd64_3fe3cfbe4ba5d6cc9a5b6c3e0d72af7e_31bf3856ad364e35_6.1.7601.21935_none_c9995469e16a37bf.manifest
File versionNot applicable
File size719
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameAmd64_6a1cd2fcd036afa8543ca45e69cc7acb_31bf3856ad364e35_6.1.7601.21935_none_a5d90a6fdff88651.manifest
File versionNot applicable
File size727
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameAmd64_ac14ef9fa8194745b912c9db877e7192_31bf3856ad364e35_6.1.7601.21935_none_4d16894ad077991c.manifest
File versionNot applicable
File size727
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21935_none_a0ab4268cc2e043d.manifest
File versionNot applicable
File size9,324
Date (UTC)04-Mar-2012
Time (UTC)02:26
PlatformNot applicable
File nameAmd64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.1.7601.21935_none_d45eb8781e918c52.manifest
File versionNot applicable
File size32,658
Date (UTC)03-Mar-2012
Time (UTC)23:05
PlatformNot applicable
File nameAmd64_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.1.7601.21935_none_7d7628b775f005a2.manifest
File versionNot applicable
File size10,718
Date (UTC)04-Mar-2012
Time (UTC)02:26
PlatformNot applicable
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21935_none_aaffecbb008ec638.manifest
File versionNot applicable
File size6,618
Date (UTC)03-Mar-2012
Time (UTC)05:54
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_d08f5932f98eb694015c259dca21d973_31bf3856ad364e35_6.1.7601.21935_none_2e8d8538b7c411bd.manifest
File versionNot applicable
File size1,076
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameIa64_d95f3f5d06be5abcea03c4e9c75c1d24_31bf3856ad364e35_6.1.7601.21935_none_a9ed81f42b091da3.manifest
File versionNot applicable
File size1,094
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameIa64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21935_none_448e4adb13ce9c03.manifest
File versionNot applicable
File size9,321
Date (UTC)04-Mar-2012
Time (UTC)01:28
PlatformNot applicable
File nameIa64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.1.7601.21935_none_7841c0ea66322418.manifest
File versionNot applicable
File size32,656
Date (UTC)03-Mar-2012
Time (UTC)06:48
PlatformNot applicable
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21935_none_aaffecbb008ec638.manifest
File versionNot applicable
File size6,618
Date (UTC)03-Mar-2012
Time (UTC)05:54
PlatformNot applicable

Properties

Article ID: 2682814 - Last Review: April 11, 2012 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2682814

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