Article ID: 268610 - View products that this article applies to.
This article was previously published under Q268610
When you open an embedded session of Word from Microsoft Internet Explorer and then select a command, you receive an error message similar to the following:
Winword.exe may still appear in the list of active processes.
The instruction at "0x30301a73" referenced memory at "0x00000000". The memory could not be "read".
To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:
http://office.microsoft.com/downloads/9798/Wd97mcrs.aspxIMPORTANT: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.
For additional information about the fixes included in the latest update for Word97, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265374/EN-US/ )WD97: Post Service Release Fixes for Word 97
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Article ID: 268610 - Last Review: January 27, 2007 - Revision: 1.4