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Summary

This article describes the issues that are fixed in the Microsoft Project 2010 hotfix package that is dated October 30, 2012.

INTRODUCTION

  • Assume that you open an existing project plan in Project Professional 2010 from Project Server 2010. When you select any kind of Resource Usage report in Visual Reports, you receive an error message that resembles the following:
    An unknown error has occurred.
    An error occurred and the requested action could not be completed at this time.
  • Consider the following scenario:
    • You save a project that shares resources from a resource pool project in Project 2010.
    • You are prompted to also save changes to the resource pool project.
    • You save changes.
    In this scenario, Project 2010 may crash.
  • Assume that you have a task that has more than one resource assigned and at least one of the assigned resources has no Actual Work associated with it. Then you use the Update Projectoption to reschedule work for a time before the task's start date. In this scenario, all existing Actual Work for the assignments on the task is deleted.
  • Assume that you enable the legacy formats in Project 2010. When you import text data to the project, you may receive an error message that resembles the following:
    An import error occurred.

    Check row n column n

    The number you entered is invalid or is outside the range for a Number field. Make sure you are typing only numbers and no letters or other characters in this field, or type a smaller number.

  • Assume that you start Project Professional and it is connected to a server. In this situation, when you select to load summary resource assignment (SRA) information, you may see unexpected work overallocations problems.
  • Consider the following scenario:
    • You open a project from Project Server that contains enterprise lookup fields and values and then use the Save for Sharing feature.
    • When you are disconnected from the server profile, you change the file in certain ways (for example, you edit the title, start, finish or duration).
    • You reconnect to the project server and then save the file to the server.
    • You open the plan.
    In this scenario, the values in the enterprise lookup field are lost.
  • When you open a project file from a Project server, Project crashes.

    Note This occurs because the contour data on the project summary task has gone bad.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Project 2010 Service Pack 1 (SP1) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2460052 Description of Project 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Project2010-kb2687612-fullfile-x86-glb.exe14.0.6129.50007,844,63221-Oct-128:57

Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Project-x-none.mspNot Applicable7,259,64820-Oct-1220:03
Project-x-none.msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Atlconv.dll14.0.6125.5000283,22428-Aug-1218:50
Pj11od11.dll14.0.6129.5000571,52819-Oct-120:10
Serconv.dll14.0.6129.5000410,20019-Oct-120:10
Winproj.exe14.0.6129.500013,735,00020-Oct-1212:57
x64

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Project2010-kb2687612-fullfile-x64-glb.exe14.0.6129.500010,333,99221-Oct-125:36
Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Project-x-none.mspNot Applicable9,769,47220-Oct-1220:07
Project-x-none.msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Atlconv.dll14.0.6110.5000376,6642-Sep-116:30
Pj11od11.dll14.0.6129.5000753,30419-Oct-120:49
Pjresc.dll14.0.6123.5000261,7766-Jun-126:02
Prjres.dll14.0.6123.50003,925,1368-Jun-1213:03
Serconv.dll14.0.6129.5000592,48819-Oct-120:49
Winproj.exe14.0.6129.500020,562,00820-Oct-1212:55


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2687612 - Last Review: November 5, 2012 - Revision: 1.0
Applies to
  • Microsoft Project Professional 2010
Keywords: 
kbqfe kbsurveynew kbexpertiseinter kbhotfixserver kbhotfixrollup kbautohotfix kbhotfixallversions KB2687612

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