Article ID: 2687940 - View products that this article applies to.
Consider the following scenario:
We see the same behavior with Office 2007.
However, with Office 2010, the multiple file upload option works as expected.
The difference between an upgraded SharePoint 2010 environment and a clean installation is the ordered list of Handler mappings in IIS manager.
Follow the steps listed below to implement the changes:
- Before making any changes in the IIS, it is recommended to take a backup of current configuration.
appcmd.exe add backup beforeHandlerMappingChange
- Open IIS manager
Please check the ordered list at the web site level and repeat the steps listed above if necessary.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.