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Article ID: 2688326 - View products that this article applies to.
You receive errors, or nothing happens when you start an .EXE file in Windows 7 or Windows Vista. Additionally, you may receive messages saying that you have a virus.
This issue can occur if a virus or other 3rd party application has changed or corrupted some default registry settings.
To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
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Then, go to the "Did this fix the problem?" section.
Let me fix it myselfTo resolve this issue, you can reset the registry settings to their default settings. To do this, follow these steps.
Did this fix the problem?
If this does not resolve your issue, or clicking .EXE files starts the incorrect application, see this article:
When you run an .exe file on a Windows based computer, the file may start a different program
Article ID: 2688326 - Last Review: March 13, 2012 - Revision: 2.0