Article ID: 269019 - Last Review: January 27, 2007 - Revision: 4.4

"Network and Dial-up Connections" folder icons missing

This article was previously published under Q269019
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SYMPTOMS

When you open the Network and Dial-up Connections folder, your Local Area Connection and dial-up connection icons may not be visible, although networking continues to function correctly. The only icon in the folder is the Make New Connection icon.

CAUSE

This behavior can occur if the following registry key or one of its subkeys has been deleted or changed to an invalid value:
HKEY_CLASSES_ROOT\Interface\{0000010C-0000-0000-C000-000000000046}

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
  1. Start Notepad.
  2. Type the following lines in Notepad:
    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\Interface\{0000010c-0000-0000-C000-000000000046}]
    @="IPersist"

    [HKEY_CLASSES_ROOT\Interface\{0000010c-0000-0000-C000-000000000046}\NumMethods]
    @="4"

    [HKEY_CLASSES_ROOT\Interface\{0000010c-0000-0000-C000-000000000046}\ProxyStubClsid32]
    @="{00000320-0000-0000-C000-000000000046}"
  3. Save the file as Restore.reg. Note that Notepad may add a .txt extension to the file name. If this occurs, rename the file to Restore.reg.
  4. Double-click the Restore.reg file.
  5. When you are prompted to confirm that you want to add the information to the registry, click Yes.
  6. Restart your computer.

APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbnetwork kbprb kbui KB269019
 

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