Article ID: 269119 - Last Review: February 28, 2007 - Revision: 3.3

Logging on to a Domain Does Not Work From a Windows 2000-Based RAS Client

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This article was previously published under Q269119

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SYMPTOMS

When you try to log on to a domain from a Windows 2000-based Remote Access Services (RAS) client by using Dial-Up Networking, you are logged on with cached credentials. This problem may result in logon scripts that do not run, and also may prevent access to group policies, roaming profiles, and home folders.

The following event may also be logged in the System event log:

Event ID 5719
No Windows NT or Windows 2000 domain controller is available for domain {domain name} the following error occurred: There are currently no logon servers available to service the logon request.

This problem occurs only if the client is configured to use p-node or m-node for NetBIOS name resolution. This node type may have been set manually, or through a Dynamic Host Configuration Protocol (DHCP) lease that sets DHCP option 46.

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CAUSE

This problem is a result of a timing issue that prevents the RAS client from locating a logon server.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size     File name
   -----------------------------------------------------
   08/24/2000  07:31p  5.0.2195.2103  142,832  Netbt.sys

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WORKAROUND

You can work around this problem by using hybrid mode.

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about this problem, click the article number below to view the article in the Microsoft Knowledge Base:

242536 (http://support.microsoft.com/kb/242536/EN-US/ ) User Is Not Alerted When Logging On with Cached Credentials

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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