Deploying a non-English operating system using System Center 2012 Configuration Manager fails with Error 31: A device attached to the system is not functioning

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Article ID: 2691543 - View products that this article applies to.
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SYMPTOMS

When you try to install a non-English operating system such as Chinese-Simplified or Japanese using Microsoft System Center 2012 Configuration Manager, the operating system is not installed. Additionally, you receive the following error message:
Error 31

A device attached to the system is not functioning. Source: Windows
Additionally, the following messages are logged.

In SMSTS.log
Windows Setup completed with exit code 31

In SetupACT.log
Warning [0x060599] IBS DetermineSetupLanguage:Media default language [zh-CN] is not supported on the current OSWarning UI CLanguages::v_InitLanguage - Failed to load en-US resources with error 2. Will load fallback binariesInfo [0x0601d7] IBS InstallWindows:Error Type = 3211266

CAUSE

This problem may occur because the corresponding non-English boot image is required to install some non-English operating systems.

RESOLUTION

To resolve this problem, import the corresponding non-English boot image, and then configure the deployment to use that boot image. You can install the same non-English version of the Windows Automated Installation Kit (WAIK) on a different computer and then import the boot image from the following folder:
drive:\Program Files\Windows AIK\Tools\PETools\platform

Properties

Article ID: 2691543 - Last Review: July 9, 2012 - Revision: 2.0
APPLIES TO
  • Microsoft System Center 2012 Configuration Manager
Keywords: 
kbtshoot kbprb kbexpertiseinter kbsurveynew KB2691543

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