FTP Server Fails to Open Data Connection

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This article was previously published under Q269285

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SYMPTOMS

When a client requests and receives a file from an Internet Information Services (IIS) 5.0 FTP server, it issues an 'ABOR' command to close the connection. At that point, if the client immediately tries to request another file, the IIS FTP server fails to respond properly by setting up the new connection. Instead, it issues an unexpected "425 Can't Open Data Connection" error message.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date       Time    Version       Size    File name    Platform
   ---------------------------------------------------------------
   10/24/2000 10:15PM 5.0.2195.2559 117,008 Ftpsvc2.dll  Intel

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STATUS

Microsoft has confirmed that this is a problem in Internet Information Services (IIS) 5.0. This problem was first corrected in Windows 2000 Service Pack 2.

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APPLIES TO

Microsoft Internet Information Services 5.0

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kbhotfixserver kbqfe kbbug kbfix KB269285

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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