Article ID: 269349 - View products that this article applies to.
This article was previously published under Q269349
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to activate a Terminal Services Licensing Server, you may receive the following error message:
Also, when you select the licensing server, the Activation Status appears as "UNKNOWN".
The licensing wizard cannot connect to the selected License Server. Make sure the licensing service is installed and running.
This problem can occur for either of the following reasons:
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910NOTE: A fix is available if this problem occurs because the user that is currently logged on is configured to use a roaming profile, and the Terminal Server is configured to delete the roaming profile cache.
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 07/11/2000 01:54pm 5.0.2195.2101 131,856 Rsabase.dll
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149For additional information about roaming profiles not being able to create key containers, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
(http://support.microsoft.com/kb/265357/EN-US/ )Roaming Profiles Cannot Create Key Containers
Article ID: 269349 - Last Review: October 26, 2013 - Revision: 4.0
Contact us for more help
Connect with Answer Desk for expert help.