When you create a TIFF file in Microsoft PhotoDraw 2000, and then attempt
to open the file in Microsoft Imaging for Windows, you receive one of the
following error messages:
| • | Imaging
An internal error has occurred. |
| • | Imaging Preview
The document's format is invalid or unsupported. |
You cannot open the TIFF file in Imaging.
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To work around this issue, save the file that you created in PhotoDraw
in another graphic file format, such as BMP, GIF, or JPG. You can open
any of these file formats in Imaging, and then save the file as a TIFF
file in Imaging.
NOTE: This problem does not occur on Microsoft Windows NT 4.0 or
Microsoft Windows 2000-based computers.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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For information about an associated issue, please see the following
article in the Microsoft Knowledge Base:
238429 (http://support.microsoft.com/kb/238429/EN-US/) OFF2000: TIFF Images Created in Kodak Imaging Do Not Open
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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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