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Invoking File/Folder Shortcut Menu Disconnects InterDrive Share

Article ID: 269443 - View products that this article applies to.

This article was previously published under Q269443

SYMPTOMS

When you access the shortcut menu for a file or folder on a non-Server Message Block (SMB) share, an unexpected disconnect is issued to the network provider and the share is disconnected.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910

(http://support.microsoft.com/kb/260910/EN-US/ )

How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size     File name
   -----------------------------------------------------
   08/17/2000  08:18p  5.0.2195.2103  232,720  Cscui.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149

(http://support.microsoft.com/kb/249149/EN-US/ )

Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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