Article ID: 269696 - View products that this article applies to.
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After you install Veritas Backup Exec Desktop Edition version 4.4.1, Windows 2000 Professional may stop responding (hang) during shutdown.
This behavior is caused by an issue with the Backup Exec device driver.
The Veritas patch updates the Drvmcdb.sys file, which is located in %SystemRoot%\System32\Drivers folder.
To install the patch:
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