[SDP 3][6f9b7902-2737-41fe-9061-bc2197d3cdd6] Microsoft Office 365 Exchange Online Recipient Diagnostic

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Article ID: 2696994 - View products that this article applies to.
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Summary

The Microsoft Office 365 Exchange Online Recipient Diagnostic collects comprehensive information for troubleshooting Microsoft Office 365, Live@Edu, and Exchange Online issues for a single recipient.

More information

The following table contains the Windows PowerShell cmdlets that are run when you collect data by using the Microsoft Office 365 Exchange Online Recipient Diagnostic.


Information Collected


Exchange Online Recipient Mailbox Information
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DescriptionFile name
Get-ActiveSyncDevice cmdlet output
Get-ActiveSyncDevice.log
Get-ActiveSyncDeviceStatistics cmdlet output
Get-ActiveSyncDeviceStatistics.log
Get-CalendarNotification cmdlet output
Get-CalendarNotification.log
Get-CalendarProcessing cmdlet output
Get-CalendarProcessing.log
Get-CASMailbox cmdlet output
Get-CASMailbox.log
Get-Contact cmdlet output
Get-Contact.log
Get-HotmailSubscription cmdlet output
Get-HotmailSubscription.log
Get-ImapSubscription cmdlet output
Get-ImapSubscription.log
Get-InboxRule cmdlet output
Get-InboxRule.log
Get-LogonStatistics cmdlet output
Get-LogonStatistics.log
Get-Mailbox cmdlet output
Get-Mailbox.log
Get-MailboxAuditBypassAssociation cmdlet output
Get-MailboxAuditBypassAssociation.log
Get-MailboxAutoReplyConfiguration cmdlet output
Get-MailboxAutoReplyConfiguration.log
Get-MailboxCalendarConfiguration cmdlet output
Get-MailboxCalendarConfiguration.log
Get-MailboxCalendarFolder \Calendar cmdlet output
Get-MailboxCalendarFolder_Calendar.log
Get-MailboxFolderPermission \Calendar cmdlet output
Get-MailboxFolderPermission_Calendar.log
Get-MailboxFolderPermission \Inbox cmdlet output
Get-MailboxFolderPermission_Inbox.log
Get-MailboxFolderPermission \non_ipm_subtree cmdlet output
Get-MailboxFolderPermission_non_ipm_subtree.log
Get-MailboxFolderPermission cmdlet output
Get-MailboxFolderPermission.log
Get-MailboxFolderStatistics cmdlet output
Get-MailboxFolderStatistics.log
Get-MailboxJunkEmailConfiguration cmdlet output
Get-MailboxJunkEmailConfiguration.log
Get-MailboxMessageConfiguration cmdlet output
Get-MailboxMessageConfiguration.log
Get-MailboxPermission cmdlet output
Get-MailboxPermission.log
Get-MailboxRegionalConfiguration cmdlet output
Get-MailboxRegionalConfiguration.log
Get-MailboxSpellingConfiguration cmdlet output
Get-MailboxSpellingConfiguration.log
Get-MailboxStatistics cmdlet output
Get-MailboxStatistics.log
Get-MailContact cmdlet output
Get-MailContact.log
Get-PopSubscription cmdlet output
Get-PopSubscription.log
Get-Recipient cmdlet output
Get-Recipient.log
Get-RecipientPermission cmdlet output
Get-RecipientPermission.log
Get-SecurityPrincipal cmdlet output
Get-SecurityPrincipal.log
Get-SendAddress cmdlet output
Get-SendAddress.log
Get-Subscription -AggregationType Migration cmdlet output
Get-Subscription.log
Get-SyncMailbox cmdlet output
Get-SyncMailbox.log
Get-SyncMailContact cmdlet output
Get-SyncMailContact.log
Get-SyncMailUser cmdlet output
Get-SyncMailUser.log
Get-TextMessagingAccount cmdlet output
Get-TextMessagingAccount.log
Get-User cmdlet output
Get-User.log

General Information
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DescriptionFile name
Basic System Information including machine name, service pack, computer model and processor name and speed
resultreport.xml


In addition to collecting the information that is described earlier, this diagnostic package can detect one or more of the following symptoms:
  • Detect if AutomateProcessing is set to AutoAccept

References

For information about the Microsoft Automated Troubleshooting Services and Support Diagnostic Platform, see the following article in the Microsoft Knowledge Base:
2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform
For information about the Windows Management Framework, see the following article in the Microsoft Knowledge Base:
968929 Windows Management Framework (Windows PowerShell 2.0, WinRM 2.0, and BITS 4.0)
For information about the Windows Management Framework Core package, see the following article in the Microsoft Knowledge Base:
968930 Windows Management Framework Core package (Windows PowerShell 2.0 and WinRM 2.0)
For information about the Windows PowerShell cmdlets that are available in Microsoft Exchange Online, visit the following Internet website:
http://help.outlook.com/140/dd575549.aspx
For information about how to use Windows PowerShell in Exchange Online, visit the following Internet website:
http://help.outlook.com/140/cc546278.aspx

Properties

Article ID: 2696994 - Last Review: September 5, 2013 - Revision: 13.0
Applies to
  • Exchange Online via Office 365 A Plans
  • Exchange Online via Office 365 E Plans
  • Exchange Online via Office 365 P Plans
  • Office 365 Education
  • Microsoft Office 365 for enterprises
  • Microsoft Office 365 for small businesses
Keywords: 
kbsurveynew KB2696994

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