FIX: Error message when you try to import your configuration settings in Forefront Unified Access Gateway 2010 SP1: "Import configuration failed (0x80070002)"

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Article ID: 2697058 - View products that this article applies to.
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Symptoms

When you try to import your configuration settings in Microsoft Forefront Unified Access Gateway (UAG) 2010 Service Pack 1 (SP1) from one Forefront UAG server to another Forefront UAG server, the import may fail, and you receive the following error message:

Import configuration failed (0x80070002).
The system cannot find the file specified.


Additionally, the following message is logged in the Forefront UAG setup log that is located in the %programdata%\Microsoft\UAG\Logs folder:

When importing a UAG configuration from another machine, the import may fail with the following error:
*** File not found ***


Resolution

To resolve this problem, install the service pack that is described in the following Microsoft Knowledge Base article:
2710791 Description of Service Pack 2 for Forefront Unified Access Gateway 2010

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about how to export the Forefront UAG configuration settings, visit the following Microsoft TechNet website:
Backing up and restoring with export and import

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2697058 - Last Review: December 7, 2012 - Revision: 3.0
Applies to
  • Microsoft Forefront Unified Access Gateway 2010 Service Pack 1
Keywords: 
kbqfe kbfix kbexpertiseinter kbbug kbsurveynew KB2697058

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