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"No CRL Found" Error Message Even When CRL Is in Cryptdlg.dll

Article ID: 269784 - View products that this article applies to.

This article was previously published under Q269784

For a Microsoft Windows 2000 version of this article, see 308707

(http://support.microsoft.com/kb/308707/EN-US/ )

SYMPTOMS

You may receive one of the following error messages if you try to verify a certificate that has been revoked and is on the certificate revocation list (CRL) that is downloaded by a CRL Distribution Point (CDP):

No CRL found.

-or-

The CRL is unavailable or expired.

These error messages can occur in programs such as Outlook 2000 that can use certificates.

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CAUSE

The error message is returned as expected. Under some circumstances, the certificate may still get checked by using the CDP as if the certificate has not been revoked, which causes the error message.

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RESOLUTION

Internet Explorer 5.5

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954

(http://support.microsoft.com/kb/267954/EN-US/ )

How to Obtain the Latest Internet Explorer 5.5 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Version      File name
   -------------------------
   5.0.1558.1   Cryptdlg.dll

Internet Explorer 5.01

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954

(http://support.microsoft.com/kb/267954/EN-US/ )

How to Obtain the Latest Internet Explorer 5.01 Service Pack

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STATUS

Internet Explorer 5.5

Microsoft has confirmed that this is a problem in Internet Explorer 5.5. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.

Internet Explorer 5.01

Microsoft has confirmed that this is a problem in Internet Explorer 5.01. This problem was first corrected in Internet Explorer version 5.01 Service Pack 2.

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