Wrong quota settings are used when you apply quota templates on folders that begin with the same strings in Windows Server 2008

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Article ID: 2698654 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a file server that is running Windows Server 2008 R2 and that has the File Server Resource Manager (FSRM) role service installed.
  • You have two folders that begin with the same strings. One folder name is shorter than another folder name. For example, one folder is named Abc, and the other folder is named Abcd. Both folders contain different sub folders.
  • You use different quota templates on both folders.
  • You apply the quota information on the folder that has the shorter name.
In this scenario, the quota template from the folder that has the shorter name is unexpectedly used on all the sub folders of another folder.


Notes
  • This issue occurs for all folders that begin with the same strings.
  • This issue does not occur on the folders that have names that are shorter than the folder to which you apply quota information. For example, when you apply quota template on folder Abcd, the sub folders under folder Abc are not affected.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 Service Pack 1 (SP1). Additionally, you must have the File Server Resource Manager (FSRM) role service installed. For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix, you do not have to change the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Fsrmmsvr.exe6.1.7601.21959287,23206-Apr-201207:43
Srm.mofNot applicable25,16420-Nov-201003:52
Srmglobalsettings.xmlNot applicable1,35805-Nov-201002:08
Srmsvc.dll6.1.7601.219593,491,32806-Apr-201207:38

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the File Server Resource Manager API, visit the following Microsoft website:
General information about the File Server Resource Manager API
For more information about how to update quotas that are derived from auto apply quota, visit the following Microsoft website:
Update Quotas Derived from Auto Apply Quota
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_93d03b2ea5f9e8fd85a6e6f5640a63f6_31bf3856ad364e35_6.1.7601.21959_none_2ea5eb1cc84ff934.manifest
File versionNot applicable
File size704
Date (UTC)06-Apr-2012
Time (UTC)17:53
File nameAmd64_microsoft-windows-fsrm-service_31bf3856ad364e35_6.1.7601.21959_none_ff5ac7fcf6909f59.manifest
File versionNot applicable
File size56,015
Date (UTC)06-Apr-2012
Time (UTC)09:04

Properties

Article ID: 2698654 - Last Review: June 13, 2012 - Revision: 1.1
APPLIES TO
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2698654

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