Policy Restrictions on Drives Cause Unnecessary Error Message at Logon and in File Dialog Box
This article was previously published under Q270037 SYMPTOMS
When the "Prevent access to drives from My Computer" policy is applied, you receive the following error message during the logon process:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Also, when this policy is applied, you see the same error message twice if you click a drive in My Computer.
CAUSE
This behavior is caused by a problem in the Shell32.dll file.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 (http://support.microsoft.com/kb/260910/EN-US/) How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ----------------------------------------------------------- 07/05/2000 12:37:58 5.00.3103.1000 233,6016 Shell32.dll STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2. MORE INFORMATIONFor additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below
to view the article in the Microsoft Knowledge Base:
249149 (http://support.microsoft.com/kb/249149/EN-US/) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
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