The screensaver does not start when you perform media connectivity actions in Lync 2010

Article ID: 2703309 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You enable the screensaver, and then you specify a screensaver idle time-out value. 
  • You create a meeting by using Microsoft Lync 2010, and then you share a PowerPoint presentation or a whiteboard in the meeting.
  • You let the computer idle for a time that is longer than the specified screensaver idle time-out value.
In this scenario, the screensaver does not start.
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CAUSE

This issue occurs because the media session in Lync 2010 overrides the screensaver configuration. This is an intended behavior in Lync 2010.
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RESOLUTION

To resolve this issue, install the following cumulative update:
2701664
(http://support.microsoft.com/kb/2701664 / )
Description of the cumulative update package for Lync 2010: June 2012
After the update is installed, the environment administrator must run the following command in Lync Server Management Shell to apply a client policy:
New-CsClientPolicyEntry -Name "UseDefaultWindowsScreenSaverPolicy" –Value "True"
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MORE INFORMATION

For more information about the New-CsClientPolicyEntry command, go to the following Microsoft website:
General information about the New-CsClientPolicyEntry command
(http://technet.microsoft.com/en-us/library/gg399046.aspx)
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Properties

Article ID: 2703309 - Last Review: June 16, 2012 - Revision: 2.0
APPLIES TO
  • Microsoft Lync 2010
Keywords: 
kbqfe kbfix kbsurveynew kbexpertisebeginner KB2703309
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