The Activity Feeds tab or the Phone tab is displayed unexpectedly in Lync 2010

Article ID: 2703311 - View products that this article applies to.
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SYMPTOMS

You encounter one of the following issues in a Microsoft Lync Server 2010 environment:
  • When you apply a client policy to disable the Activity Feeds tab in Lync 2010, the Activity Feeds tab is displayed and then disappears unexpectedly.
  • When a user who does not have Enterprise Voice enabled signs in to a Lync 2010 client, the Phone tab is displayed and then disappears unexpectedly.
Note These issues typically occur when network latency is high.
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CAUSE

This issue is caused by a timing issue that occurs when Lync 2010 creates tabs.
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RESOLUTION

To resolve this issue, install the following cumulative update:
2701664
(http://support.microsoft.com/kb/2701664/ )
Description of the cumulative update package for Lync 2010: June 2012

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MORE INFORMATION

For more information about how to disable the Activity Feeds tab, go to the following Microsoft website:
How to disable the Activity Feeds tab
(http://technet.microsoft.com/en-us/library/gg398300.aspx)
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Properties

Article ID: 2703311 - Last Review: July 9, 2012 - Revision: 2.0
APPLIES TO
  • Microsoft Lync Server 2010 Standard Edition
  • Microsoft Lync Server 2010 Enterprise Edition
Keywords: 
kbqfe kbsurveynew kbfix kbexpertiseinter KB2703311
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