Assume that you try to disable an ATA channel by using Device Manager on a Windows Server 2008-based or Windows Server 2008 R2-based computer. However, the associated Microsoft Management Console (MMC) stops responding, and the operation is not completed. Additionally, if you try to restart or shut down the computer, the computer does not shut down, and you receive the following Stop error message after 10 minutes:
Stop 0x0000009F
Note This issue also occurs when you use a command line tool (for example, Devcon.exe) to disable the ATA channel.
This issue occurs because of a race condition in the Ataport.sys driver. This behavior causes an incorrect reference count on an ATA channel extension when the channel extension is started.
Important This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
Windows Server 2008 Service Pack 2 (SP2)
Windows Server 2008 R2
Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry information
To use the hotfix, you do not have to change the registry.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Collapse this tableExpand this table
Version
Product
SR_Level
Service branch
6.0.600
2
.
22xxx
Windows Server 2008
SP2
LDR
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Aliide.sys
1.2.0.0
14,208
09-May-2012
18:42
x86
Amdide.sys
6.0.6002.22850
14,720
09-May-2012
18:42
x86
Atapi.sys
6.0.6002.22850
20,864
09-May-2012
18:42
x86
Ataport.sys
6.0.6002.22850
107,392
09-May-2012
18:42
x86
Cmdide.sys
2.0.7.0
15,744
09-May-2012
18:42
x86
Intelide.sys
6.0.6002.22850
14,720
09-May-2012
18:42
x86
Msahci.sys
6.0.6002.22850
25,472
09-May-2012
18:42
x86
Pciide.sys
6.0.6002.22850
13,184
09-May-2012
18:42
x86
Pciidex.sys
6.0.6002.22850
41,856
09-May-2012
18:42
x86
Viaide.sys
5.1.3790.150
16,768
09-May-2012
18:42
x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Aliide.sys
1.2.0.0
15,232
09-May-2012
18:38
x64
Amdide.sys
6.0.6002.22850
15,232
09-May-2012
18:38
x64
Atapi.sys
6.0.6002.22850
23,424
09-May-2012
18:38
x64
Ataport.sys
6.0.6002.22850
122,240
09-May-2012
18:38
x64
Cmdide.sys
2.0.7.0
17,280
09-May-2012
18:38
x64
Intelide.sys
6.0.6002.22850
16,256
09-May-2012
18:38
x64
Msahci.sys
6.0.6002.22850
28,032
09-May-2012
18:38
x64
Pciide.sys
6.0.6002.22850
13,184
09-May-2012
18:38
x64
Pciidex.sys
6.0.6002.22850
48,000
09-May-2012
18:38
x64
Viaide.sys
5.1.3790.150
17,280
09-May-2012
18:38
x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Aliide.sys
1.2.0.0
18,816
09-May-2012
18:33
IA-64
Atapi.sys
6.0.6002.22850
44,416
09-May-2012
18:33
IA-64
Ataport.sys
6.0.6002.22850
307,072
09-May-2012
18:33
IA-64
Cmdide.sys
2.0.7.0
26,496
09-May-2012
18:33
IA-64
Intelide.sys
6.0.6002.22850
20,864
09-May-2012
18:33
IA-64
Msahci.sys
6.0.6002.22850
59,776
09-May-2012
18:33
IA-64
Pciide.sys
6.0.6002.22850
18,304
09-May-2012
18:33
IA-64
Pciidex.sys
6.0.6002.22850
108,416
09-May-2012
18:33
IA-64
Viaide.sys
5.1.3790.150
28,032
09-May-2012
18:33
IA-64
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Collapse this tableExpand this table
Version
Product
SR_Level
Service branch
6.1.760
0
.
17xxx
Windows Server 2008 R2
RTM
GDR
6.1.760
0
.
21xxx
Windows Server 2008 R2
RTM
LDR
6.1.760
1
.
17xxx
Windows Server 2008 R2
SP1
GDR
6.1.760
1
.
22xxx
Windows Server 2008 R2
SP1
LDR
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Aliide.sys
1.2.0.0
15,440
14-Jul-2009
01:52
x64
Ataport.sys
6.1.7600.17126
155,504
14-Sep-2012
19:34
x64
Cmdide.sys
2.0.7.0
17,488
14-Jul-2009
01:52
x64
Msahci.sys
6.1.7600.17126
30,064
14-Sep-2012
19:35
x64
Viaide.sys
6.0.6000.170
17,488
14-Jul-2009
01:45
x64
Aliide.sys
1.2.0.0
15,440
14-Jul-2009
01:52
x64
Ataport.sys
6.1.7600.21326
155,504
14-Sep-2012
19:37
x64
Cmdide.sys
2.0.7.0
17,488
14-Jul-2009
01:52
x64
Msahci.sys
6.1.7600.21326
30,064
14-Sep-2012
19:37
x64
Viaide.sys
6.0.6000.170
17,488
14-Jul-2009
01:45
x64
Aliide.sys
1.2.0.0
15,440
14-Jul-2009
01:52
x64
Ataport.sys
6.1.7601.17954
155,504
12-Sep-2012
20:27
x64
Cmdide.sys
2.0.7.0
17,488
14-Jul-2009
01:52
x64
Viaide.sys
6.0.6000.170
17,488
14-Jul-2009
01:45
x64
Aliide.sys
1.2.0.0
15,440
14-Jul-2009
01:52
x64
Ataport.sys
6.1.7601.22113
155,504
14-Sep-2012
19:52
x64
Cmdide.sys
2.0.7.0
17,488
14-Jul-2009
01:52
x64
Viaide.sys
6.0.6000.170
17,488
14-Jul-2009
01:45
x64
For all supported IA-64-based versions of Windows Server 2008 R2
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