How to reinstall the System Center 2012 Virtual Machine Manager agent on a host with services deployed

Article ID: 2705504
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Symptoms

Scenario: A Hyper-V host is managed by System Center 2012 Virtual Machine Manager (VMM) and it is hosting service templates. You want to reinstall the VMM agent on the host.

If you remove the host from VMM it will retain the VM information but all service template information will be lost. This will prevent any updates to service templates as well as scale out actions.

Cause

This is a known issue in System Center 2012 Virtual Machine Manager. Removing a host from a VMM console causes all service template information to be removed for that host.

Resolution

Logon directly on to the host where you want to reinstall the agent. Remove the agent and reinstall it manually using the latest agent files. On the VMM server, perform an add host action and select re-associate. This will re-register the host in VMM and the service templates will be restored.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2705504 - Last Review: May 15, 2012 - Revision: 4.0
Keywords: 
KB2705504

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