AGP program may hang when using page size extension on Athlon processor

Article translations Article translations
Article ID: 270715 - View products that this article applies to.
This article was previously published under Q270715
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

A Windows-based computer may stop responding (hang) when you use an Accelerated Graphics Port (AGP) program such as Ziff Davis 3D WinBench 2000. This behavior may occur more frequently depending on the computer's processor, memory, and graphics configuration. This problem is known to occur with NVIDIA GeForce 256 and Matrox G400 video adapters on computers with AMD Athlon processors. This issue is not specific to any particular video adapter type.

CAUSE

This behavior can occur if memory that is allocated by the video adapter driver is being corrupted.

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

The following workaround for this issue prevents Memory Manager from using the processor's Page Size Extension feature and may affect the performance of some programs, depending on the paging behavior. This registry value also limits non-paged pool to a maximum of 128 megabytes (MB) instead of 256 MB.
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and click the following key in the registry:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
  3. On the Edit menu, click Add Value, and then add the following registry value:
    Value name: LargePageMinimum
    Data type: REG_DWORD
    Radix: Hexadecimal
    Data value: 0xffffffff
  4. Quit Registry Editor.
  5. Restart the computer.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 270715 - Last Review: February 28, 2014 - Revision: 4.4
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Media Center Edition
  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
Keywords: 
kbnosurvey kbarchive kbgraphic kbhardware kbprb KB270715

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com