CAPS LOCK key is not displayed correctly on a software keyboard that uses the Japanese 106 layout on a Windows 7-based Tablet PC

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Article ID: 2707319 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You are using a software keyboard on a Windows 7-based Tablet PC.
  • You set the layout of the software keyboard to Japanese 106.
  • You set the password security level to High or Medium-high.
    Note By default, the security level is set to Medium-high.
  • You try to input a password on the Windows Welcome screen or in an application.
  • You press the CAPS LOCK key on the software keyboard.
In this scenario, the CAPS LOCK key is not highlighted.

CAUSE

This issue is caused by an error in the Tabskb.dll file.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1). For more information about how to obtain a Windows 7 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information note
Important Windows 7 and Windows Server 2008 R2 updates are included in the same packages.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 1 . 17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Auxbase.xmlNot applicable1,43410-Jun-200921:28
Auxpad.xmlNot applicable21210-Jun-200921:28
Base.xmlNot applicable3,15010-Jun-200921:28
Basealtgr_rtl.xmlNot applicable24710-Jun-200921:28
Base_altgr.xmlNot applicable3,16110-Jun-200921:28
Base_ca.xmlNot applicable3,16610-Jun-200921:28
Base_heb.xmlNot applicable73810-Jun-200921:28
Base_jpn.xmlNot applicable80410-Jun-200921:28
Base_kor.xmlNot applicable48810-Jun-200921:28
Base_rtl.xmlNot applicable61710-Jun-200921:28
Ea-sym.xmlNot applicable74910-Jun-200921:28
Ea.xmlNot applicable38410-Jun-200921:28
Ja-jp-sym.xmlNot applicable74910-Jun-200921:28
Ja-jp.xmlNot applicable16,61610-Jun-200921:28
Keypad.xmlNot applicable72710-Jun-200921:28
Keypadbase.xmlNot applicable1,11810-Jun-200921:28
Ko-kr.xmlNot applicable15,09710-Jun-200921:28
Kor-kor.xmlNot applicable39210-Jun-200921:28
Main.xmlNot applicable38,48510-Jun-200921:28
Numbase.xmlNot applicable1,21810-Jun-200921:28
Numbers.xmlNot applicable20910-Jun-200921:28
Oskmenu.xmlNot applicable21510-Jun-200921:28
Oskmenubase.xmlNot applicable47110-Jun-200921:28
Osknumpad.xmlNot applicable21910-Jun-200921:28
Osknumpadbase.xmlNot applicable1,43710-Jun-200921:28
Oskpred.xmlNot applicable21510-Jun-200921:28
Oskpredbase.xmlNot applicable92410-Jun-200921:28
Symbase.xmlNot applicable2,76410-Jun-200921:28
Symbols.xmlNot applicable59110-Jun-200921:28
Tabskb.dll6.1.7601.17835399,36004-May-201210:00
Web.xmlNot applicable20710-Jun-200921:28
Webbase.xmlNot applicable1,16610-Jun-200921:28
Zh-changjei.xmlNot applicable9,80310-Jun-200921:28
Zh-dayi.xmlNot applicable11,06710-Jun-200921:28
Zh-phonetic.xmlNot applicable10,94710-Jun-200921:28
Auxbase.xmlNot applicable1,43410-Jun-200921:28
Auxpad.xmlNot applicable21210-Jun-200921:28
Base.xmlNot applicable3,15010-Jun-200921:28
Basealtgr_rtl.xmlNot applicable24710-Jun-200921:28
Base_altgr.xmlNot applicable3,16110-Jun-200921:28
Base_ca.xmlNot applicable3,16610-Jun-200921:28
Base_heb.xmlNot applicable73810-Jun-200921:28
Base_jpn.xmlNot applicable80410-Jun-200921:28
Base_kor.xmlNot applicable48810-Jun-200921:28
Base_rtl.xmlNot applicable61710-Jun-200921:28
Ea-sym.xmlNot applicable74910-Jun-200921:28
Ea.xmlNot applicable38410-Jun-200921:28
Ja-jp-sym.xmlNot applicable74910-Jun-200921:28
Ja-jp.xmlNot applicable16,61610-Jun-200921:28
Keypad.xmlNot applicable72710-Jun-200921:28
Keypadbase.xmlNot applicable1,11810-Jun-200921:28
Ko-kr.xmlNot applicable15,09710-Jun-200921:28
Kor-kor.xmlNot applicable39210-Jun-200921:28
Main.xmlNot applicable38,48510-Jun-200921:28
Numbase.xmlNot applicable1,21810-Jun-200921:28
Numbers.xmlNot applicable20910-Jun-200921:28
Oskmenu.xmlNot applicable21510-Jun-200921:28
Oskmenubase.xmlNot applicable47110-Jun-200921:28
Osknumpad.xmlNot applicable21910-Jun-200921:28
Osknumpadbase.xmlNot applicable1,43710-Jun-200921:28
Oskpred.xmlNot applicable21510-Jun-200921:28
Oskpredbase.xmlNot applicable92410-Jun-200921:28
Symbase.xmlNot applicable2,76410-Jun-200921:28
Symbols.xmlNot applicable59110-Jun-200921:28
Tabskb.dll6.1.7601.21987398,84804-May-201209:57
Web.xmlNot applicable20710-Jun-200921:28
Webbase.xmlNot applicable1,16610-Jun-200921:28
Zh-changjei.xmlNot applicable9,80310-Jun-200921:28
Zh-dayi.xmlNot applicable11,06710-Jun-200921:28
Zh-phonetic.xmlNot applicable10,94710-Jun-200921:28
For all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Auxbase.xmlNot applicable1,43410-Jun-200920:46
Auxpad.xmlNot applicable21210-Jun-200920:46
Base.xmlNot applicable3,15010-Jun-200920:46
Basealtgr_rtl.xmlNot applicable24710-Jun-200920:46
Base_altgr.xmlNot applicable3,16110-Jun-200920:46
Base_ca.xmlNot applicable3,16610-Jun-200920:46
Base_heb.xmlNot applicable73810-Jun-200920:46
Base_jpn.xmlNot applicable80410-Jun-200920:46
Base_kor.xmlNot applicable48810-Jun-200920:46
Base_rtl.xmlNot applicable61710-Jun-200920:46
Ea-sym.xmlNot applicable74910-Jun-200920:46
Ea.xmlNot applicable38410-Jun-200920:46
Ja-jp-sym.xmlNot applicable74910-Jun-200920:46
Ja-jp.xmlNot applicable16,61610-Jun-200920:46
Keypad.xmlNot applicable72710-Jun-200920:46
Keypadbase.xmlNot applicable1,11810-Jun-200920:46
Ko-kr.xmlNot applicable15,09710-Jun-200920:46
Kor-kor.xmlNot applicable39210-Jun-200920:46
Main.xmlNot applicable38,48510-Jun-200920:46
Numbase.xmlNot applicable1,21810-Jun-200920:46
Numbers.xmlNot applicable20910-Jun-200920:46
Oskmenu.xmlNot applicable21510-Jun-200920:46
Oskmenubase.xmlNot applicable47110-Jun-200920:46
Osknumpad.xmlNot applicable21910-Jun-200920:46
Osknumpadbase.xmlNot applicable1,43710-Jun-200920:46
Oskpred.xmlNot applicable21510-Jun-200920:46
Oskpredbase.xmlNot applicable92410-Jun-200920:46
Symbase.xmlNot applicable2,76410-Jun-200920:46
Symbols.xmlNot applicable59110-Jun-200920:46
Tabskb.dll6.1.7601.17835449,02404-May-201211:00
Web.xmlNot applicable20710-Jun-200920:46
Webbase.xmlNot applicable1,16610-Jun-200920:46
Zh-changjei.xmlNot applicable9,80310-Jun-200920:46
Zh-dayi.xmlNot applicable11,06710-Jun-200920:46
Zh-phonetic.xmlNot applicable10,94710-Jun-200920:46
Auxbase.xmlNot applicable1,43410-Jun-200920:46
Auxpad.xmlNot applicable21210-Jun-200920:46
Base.xmlNot applicable3,15010-Jun-200920:46
Basealtgr_rtl.xmlNot applicable24710-Jun-200920:46
Base_altgr.xmlNot applicable3,16110-Jun-200920:46
Base_ca.xmlNot applicable3,16610-Jun-200920:46
Base_heb.xmlNot applicable73810-Jun-200920:46
Base_jpn.xmlNot applicable80410-Jun-200920:46
Base_kor.xmlNot applicable48810-Jun-200920:46
Base_rtl.xmlNot applicable61710-Jun-200920:46
Ea-sym.xmlNot applicable74910-Jun-200920:46
Ea.xmlNot applicable38410-Jun-200920:46
Ja-jp-sym.xmlNot applicable74910-Jun-200920:46
Ja-jp.xmlNot applicable16,61610-Jun-200920:46
Keypad.xmlNot applicable72710-Jun-200920:46
Keypadbase.xmlNot applicable1,11810-Jun-200920:46
Ko-kr.xmlNot applicable15,09710-Jun-200920:46
Kor-kor.xmlNot applicable39210-Jun-200920:46
Main.xmlNot applicable38,48510-Jun-200920:46
Numbase.xmlNot applicable1,21810-Jun-200920:46
Numbers.xmlNot applicable20910-Jun-200920:46
Oskmenu.xmlNot applicable21510-Jun-200920:46
Oskmenubase.xmlNot applicable47110-Jun-200920:46
Osknumpad.xmlNot applicable21910-Jun-200920:46
Osknumpadbase.xmlNot applicable1,43710-Jun-200920:46
Oskpred.xmlNot applicable21510-Jun-200920:46
Oskpredbase.xmlNot applicable92410-Jun-200920:46
Symbase.xmlNot applicable2,76410-Jun-200920:46
Symbols.xmlNot applicable59110-Jun-200920:46
Tabskb.dll6.1.7601.21987449,02404-May-201210:49
Web.xmlNot applicable20710-Jun-200920:46
Webbase.xmlNot applicable1,16610-Jun-200920:46
Zh-changjei.xmlNot applicable9,80310-Jun-200920:46
Zh-dayi.xmlNot applicable11,06710-Jun-200920:46
Zh-phonetic.xmlNot applicable10,94710-Jun-200920:46

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_1df9fd6673217aeaa8436d3393a84a41_31bf3856ad364e35_6.1.7601.17835_none_774cf71477601be8.manifest
File versionNot applicable
File size709
Date (UTC)04-May-2012
Time (UTC)13:32
File nameX86_6a7642012ba0d9a9d0702b8260f6ac1b_31bf3856ad364e35_6.1.7601.21987_none_917a47fa5c9a6562.manifest
File versionNot applicable
File size709
Date (UTC)04-May-2012
Time (UTC)13:32
File nameX86_microsoft-windows-tabletpc-softkeyboard_31bf3856ad364e35_6.1.7601.17835_none_d3a48009afae33ee.manifest
File versionNot applicable
File size60,515
Date (UTC)04-May-2012
Time (UTC)10:27
File nameX86_microsoft-windows-tabletpc-softkeyboard_31bf3856ad364e35_6.1.7601.21987_none_d3fa0dccc8f2921b.manifest
File versionNot applicable
File size60,515
Date (UTC)04-May-2012
Time (UTC)10:34
Additional files for all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameAmd64_39b149339fbfb14308f0ec3a79196d12_31bf3856ad364e35_6.1.7601.17835_none_030b0c8dd89e1af6.manifest
File versionNot applicable
File size713
Date (UTC)04-May-2012
Time (UTC)13:32
File nameAmd64_9748fac977a0f69d58be7f322094b5de_31bf3856ad364e35_6.1.7601.21987_none_725fb1c6ead3776d.manifest
File versionNot applicable
File size713
Date (UTC)04-May-2012
Time (UTC)13:32
File nameAmd64_microsoft-windows-tabletpc-softkeyboard_31bf3856ad364e35_6.1.7601.17835_none_2fc31b8d680ba524.manifest
File versionNot applicable
File size60,519
Date (UTC)04-May-2012
Time (UTC)11:30
File nameAmd64_microsoft-windows-tabletpc-softkeyboard_31bf3856ad364e35_6.1.7601.21987_none_3018a95081500351.manifest
File versionNot applicable
File size60,519
Date (UTC)04-May-2012
Time (UTC)11:21

Properties

Article ID: 2707319 - Last Review: June 13, 2012 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2707319

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