Article ID: 2707347 - View products that this article applies to.
After you run the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit, the Active Directory Federation Services (AD FS) diagnostics log shows the following error:
Note This log is located at Admin_Applications\SSO_Diagnostic_Tests\ADFSDiagnostic.txt.
There were no endpoints in the AD FS Metadata Exchange (MEX) document.
Additionally, after you sign in to your Microsoft cloud service such as Office 365, Windows Azure, or Windows Intune by using a federated account, rich client application authentication may fail when it tries to access services.
This issue may occur if all AD FS service endpoints were deactivated.
To resolve this issue, make sure that the AD FS service endpoints are configured to support sign-on (SSO) authentication. To do this, see the following Microsoft Knowledge Base article:
2712957After you update the service endpoints, make sure that the AD FS service endpoint configuration metadata is updated to the Windows Azure Active Directory (Windows Azure AD) authentication system. To do this, see the "How to update the configuration of the Office 365 federated domain" section of the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/2712957/ )Sign in to Office 365, Windows Azure, or Windows Intune fails after you change the federation service endpoint
(http://support.microsoft.com/kb/2647048/ )How to update or to repair the configuration of the Office 365 federated domain
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Windows Azure Active Directory Forums
Article ID: 2707347 - Last Review: January 14, 2014 - Revision: 12.0
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