Article ID: 2707357 - View products that this article applies to.
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PROBLEM

After you run the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit, the Active Directory Federation Services (AD FS) diagnostics log contains the following error message:

Domain {0} is not a federated domain.

Note The AD FS diagnostics log is located here:
\Admin_Applications\SSO_Diagnostic_Tests\ADFSDiagnostic.txt
Additionally, you may notice the following behavior when you sign in to your Microsoft cloud service such as Office 365, Microsoft Azure, or Windows Intune by using single sign-on (SSO)-enabled user ID credentials:
After you update the user ID field to sign in to https://login.microsoftonline.com, no link is displayed to redirect authentication to an on-premises AD FS service for authentication.

CAUSE

This issue may occur if SSO isn't completely implemented.

SOLUTION

To resolve this issue, use the following articles:
  • Single sign-on roadmap
  • 2530569 Troubleshoot single sign-on setup issues in Office 365, Windows Intune, or Azure

MORE INFORMATION

Still need help? Go to the Office 365 Community website or the Azure Active Directory Forums website.

Properties

Article ID: 2707357 - Last Review: July 9, 2014 - Revision: 16.0
Applies to
  • Microsoft Azure
  • Microsoft Office 365
  • Windows Intune
  • CRM Online via Office 365 E Plans
  • Microsoft Azure Recovery Services
  • Office 365 Identity Management
Keywords: 
o365 o365a mosdal4.5 o365022013 o365e o365m KB2707357

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