Article ID: 2707377 - View products that this article applies to.
After you run the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit, the Active Directory Federation Services (AD FS) diagnostics log contains the following error message:
Note The AD FS diagnostics log is located here:
The AD FS token has expired according to this computer's clock.
\Admin_Applications\SSO_Diagnostic_Tests\ADFSDiagnostic.txtIn addition, you may notice the following behavior when you sign in to Office 365 resources by using single sign-on (SSO)-enabled user ID credentials:
You receive the following error message from login.microsoftonline.com:
"Organization could not sign you in."
This issue may occur if an on-premises time issue causes problems with the Microsoft Azure Active Directory (Azure AD) authentication system.
For more information about how to resolve the on-premises time issues that cause the SSO authentication failure, see the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/2578667/ )"Sorry, but we're having trouble signing you in" and "80045C06" error when a federated user tries to sign in to Office 365, Azure, or Windows Intune
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Azure Active Directory Forums
Article ID: 2707377 - Last Review: July 9, 2014 - Revision: 14.0