Article ID: 2707378 - View products that this article applies to.
After you run the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit, the Active Directory Federation Services (AD FS) diagnostics log contains the following error message:
Note This log is located at Admin_Applications\SSO_Diagnostic_Tests\ADFSDiagnostic.txt.
The AD FS token validity period is too short.
Additionally, you may notice the following behavior when you sign in to your Microsoft cloud service such as Office 365, Windows Azure, or Windows Intune by using a federated account:
You receive the following error message from login.microsoftonline.com:
"Organization could not sign you in."
This issue may occur if the AD FS Security Assertion Markup Language (SAML) token validity period is too short.
For more information about how to resolve this issue, see the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/2578667/ )"Sorry, but we're having trouble signing you in" and "80045C06" error when a federated user tries to sign in to Office 365, Windows Azure, or Windows Intune
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Windows Azure Active Directory Forums
Article ID: 2707378 - Last Review: October 30, 2013 - Revision: 15.0