Article ID: 2707378 - View products that this article applies to.
Expand all | Collapse all


After you run the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit, the Active Directory Federation Services (AD FS) diagnostics log contains the following error message:

The AD FS token validity period is too short.

Note This log is located at Admin_Applications\SSO_Diagnostic_Tests\ADFSDiagnostic.txt.

Additionally, you may notice the following behavior when you sign in to your Microsoft cloud service such as Office 365, Microsoft Azure, or Windows Intune by using a federated account:
You receive the following error message from
"Organization could not sign you in."


This issue may occur if the AD FS Security Assertion Markup Language (SAML) token validity period is too short.


For more information about how to resolve this issue, see the following Microsoft Knowledge Base article:
2578667 "Sorry, but we're having trouble signing you in" and "80045C06" error when a federated user tries to sign in to Office 365, Azure, or Windows Intune


Still need help? Go to the Office 365 Community website or the Azure Active Directory Forums website.


Article ID: 2707378 - Last Review: July 9, 2014 - Revision: 17.0
Applies to
  • Microsoft Azure
  • Microsoft Office 365
  • Windows Intune
  • CRM Online via Office 365 E Plans
  • Microsoft Azure Recovery Services
  • Office 365 Identity Management
o365 o365a mosdal4.5 o365e o365022013 o365m KB2707378

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from