Article ID: 270925 - View products that this article applies to.
This article was previously published under Q270925
This article has been archived. It is offered "as is" and will no longer be updated.
When an administrator changes the restrictions that the Outlook E-mail Security Update places on the Outlook e-mail client, these settings do not apply to e-mail messages that are delivered to a personal folders (.pst) file.
This problem occurs because the original design of the Outlook E-mail Security Update does not provide customized settings if you have a default delivery to a .pst file.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English-language version of this fix should have the following file attributes or later:
Collapse this tableExpand this table
In addition to applying the listed Hotfix, users must either:
For additional information about this update, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/262631/EN-US/ )OL2000: Information About the Outlook E-mail Security Update
262617For additional information about how to control the Outlook E-mail Security Update in a Microsoft Exchange Server environment, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/262617/EN-US/ )OL98: Information About the Outlook E-mail Security Update
(http://support.microsoft.com/kb/263297/EN-US/ )OL2000: Administrator Information About the Outlook E-mail Security Update
263296For additional information about how other Microsoft Office products may be affected by the Outlook E-mail Security Update, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/263296/EN-US/ )OL98: Administrator Information About the Outlook E-mail Security Update
(http://support.microsoft.com/kb/262634/EN-US/ )OL2000: Known Issues with the Outlook E-mail Security Update
(http://support.microsoft.com/kb/262618/EN-US/ )OL98: Known Issues with the Outlook E-mail Security Update
Contact us for more help
Connect with Answer Desk for expert help.