Article ID: 2709691 - View products that this article applies to.
Not sure what release of Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
You try to perform one of the following actions in the Microsoft Office 365 portal:
These issues occur for one of the following reasons:
For more information about problems with the security settings for mobile devices, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2709654/ )A user cannot turn on or turn off the email mobile access feature in the Office 365 portal
2709710Wait for several minutes, and then try again. If the problem continues after 24 hours, contact Support through the Office 365 Community
(http://support.microsoft.com/kb/2709710/ )Actual mobile device security behavior does not reflect the settings in device security settings in the Office 365 portal
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