WDS installation images fail and are deleted when configured for multicast in System Center Configuration Manager 2007

Article ID: 2709963 - View products that this article applies to.
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Symptoms

Consider the following scenario:

1. You are using Windows Deployment Services in System Center Configuration Manager 2007 (ConfigMgr).

2. You are configured to use multicast.

3. You are deploying sparse files as part of your  deployment.

In this scenario we see that some installation images get downloaded as sparse files.  Because the initial hash is computed before the files are made sparse and the verification hash afterwards,  both hashes are different.  This leads to the deletion of the image and the failure of the install. 

When you run into this problem will also see entries similar of the following in the SMSts.log file:

Found sparse part of the file: 5236588544 8192
File not processed completely. Partial results may exist.
Completed Extract File Succesfully
Download done setting progress bar to 100
Succesfully performed multicast download from mcs://<fqdn>/SMS_MCS/.sms_mcs?filePath=\\<fqdn>\SMSPKGD$\C0100978\&PackageFlags=134217728&packageID=C0100978&version=1
Hash could not be matched for the downloded content. Original ContentHash = ADB7A269FA5A45685BB67C7CFC933BB6D5A76D27, Downloaded ContentHash = 1F1748813C696136E1937A003115D70256015FB5
0L == TS::Utility::VerifyPackageHash(pszContentID, sDestination), HRESULT=80091007 (c:\qfe\nts_sms_fre\sms\framework\tscore\resolvesource.cpp,2903)

Cause

This occurs because WDS multicast does not support sparse files in the current release.

Resolution

In a pure WDS environment you can use wdsmcast.exe /usesparsefile:no to work around the problem. In ConfigMgr, currently the only option is to use unicast (i.e. disable multicast).

For more information on how multicast is enabled/disabled, see the following:

How to Enable Multicast for Operating System Deployment : http://technet.microsoft.com/en-us/library/cc161854.aspx

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2709963 - Last Review: May 23, 2012 - Revision: 3.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
KB2709963

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