Exchange Server 2010 is not activated in the Exchange Management Console

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Article ID: 2710626 - View products that this article applies to.
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Consider the following scenario:
  • You install Microsoft Exchange Server 2010.
  • You enter the product key by using the Exchange Management Console (EMC) or the Set-ExchangeServer cmdlet.
  • You restart the Microsoft Exchange Information Store Service.
In this scenario, Exchange Server 2010 may not be activated in the EMC.


To resolve this issue, follow these steps:
  1. Start the Exchange Management Console.
  2. Click Microsoft Exchange On-Premises.
  3. Under Actions, click Collect Organizational Health Data.
  4. Click to select Immediately, and then click Next.
  5. Click Collect, and then click Finish.
  6. Exit and then restart the EMC.


Article ID: 2710626 - Last Review: September 28, 2012 - Revision: 2.0
Applies to
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Service Pack 1
  • Microsoft Exchange Server 2010 Service Pack 2
  • Microsoft Exchange Server 2010 Standard
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