Article ID: 2711727 - View products that this article applies to.
Your computer is connected to a network that supports IPv6 connections, but fails to be assigned an IPv6 address using DHCP. Your Internet Service Provider (ISP) may indicate you have a duplicate DHCPv6 DUID and point you to this article for resolution.
In November 2012, Microsoft released updates on Windows Update to resolve this issue:
Windows 7 and Windows Server 2008 R2
The solution was released in this update http://support.microsoft.com/kb/2763523
Windows 8 and Windows Server 2012
The solution was released as part of this update http://support.microsoft.com/kb/2770917
Note: If you cannot install these updates or you are using Windows Vista or Windows Server 2008, you can still use the solution below to resolve the issue.
To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50875
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfDelete the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters\Dhcpv6DUID and reboot the computer. To do this, perform the following steps:
Did this fix the problem?
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2711727 - Last Review: February 27, 2013 - Revision: 7.0
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