Web Page or E-mail Message Does Not Print or Preview Correctly in Internet Explorer 5.5 and Outlook Express 5.5

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Article ID: 271583 - View products that this article applies to.
This article was previously published under Q271583
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SYMPTOMS

Internet Explorer

When you attempt to print or preview a Web page in Internet Explorer 5.5, you may see a blank page where the body of the document should display and only the Headers and Footers may be visible.

Outlook Express

When you attempt to print an e-mail message in Microsoft Outlook Express 5.5, a blank page may print with the Header (To:,From:,Subject, and so on) and Footer information of the e-mail message.

RESOLUTION

To work around this behavior, disable the Auto-Select option for encoding. To do so, on the View menu, point to Encoding, and then click to clear Auto-Select.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
272518 Only the Text at the Top of the Web Page Is Printed

Properties

Article ID: 271583 - Last Review: January 29, 2007 - Revision: 3.4
APPLIES TO
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbprb kbprint KB271583

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