Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Internet Explorer 9 crashes when you browse a webpage that contains a chart that is displayed in 3D view
Article ID: 2718602 - View products that this article applies to.
When you use Internet Explorer 9 to browse a webpage or form that contains a chart that is displayed in 3D view, Internet Explorer 9 crashes.
This problem occurs because of an access violation in mshtml!CAreaElement::Contains+0x5c when the chart is displayed in 3D view.
To resolve this problem, install the update that is described in this section.
Security update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:
http://update.microsoft.comFor more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2699988.
For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2699988/ )MS12-037: Cumulative security update for Internet Explorer: June 12, 2012
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates